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1st Honda Simi Valley

Simi Valley, CA

4.8
1,236 Reviews

2283 First Street

Simi Valley, CA

93065

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1,236 Reviews of 1st Honda Simi Valley

March 14, 2015

Bad experience I was at your dealership today to look at the 2015 Honda Accord after visited several dealerships. I talked to your sales person Charles Freeman who t More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 29, 2016 -

1st Honda Simi Valley responded

I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to 1st Honda of Simi Valley. We appreciate you taking the time to share your experience and leave this review. Reviews like this help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Darrell Coletto, General Manager | Dcoletto@firstautogroup.com | 805.584.6632

Jun 29, 2016 -

Honda responded

Hi Darrell, thank you for your response to my feedback. I did not expect to see one since it was so long ago - almost 18 months. However, I appreciate it. It just happens that I am in the market to get another car in a very near future. I am willing to give First Honda another chance. I will contact you when the time comes. Thanks again for your response.

March 03, 2015

Loved Michael and Ryan This was our second purchased at 1st Honda. The first time we purchased a KIA Rondo and then we recently purchased a 2008 Honda CRV. Michael and Ryan More

by firestorm1062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lenhart, Ryan Lewis
Jun 29, 2016 -

1st Honda Simi Valley responded

Thank you for taking the time to share your thoughts with us and congratulations on your new CR-V. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Michael and Ryan went above and beyond for you; it is just an example of why they are such great assets to our team. We will make sure they hear of your kind words. All of us at 1st Honda of Simi Valley await your return. Please let us know how we may be able to help next! Darrell Coletto, General Manager | Dcoletto@firstautogroup.com | 805.584.6632

November 19, 2014

it was good I appreciate the help albert gave us and i recommend to my friends and family and i will go back to buy another car for my husband and hope they keep More

by adrianaaapoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
Nov 19, 2014 -

1st Honda Simi Valley responded

Thank you so much for this great review and star-rating. I am pleased to hear that we were able to provide you with pressure-free and comfortable shopping experience, and it's good to hear that Albert was able to show you the kind of customer service we pride ourselves on at First Honda of Simi Valley. We appreciate your recommendation and we look forward to assisting your family and friends in the future. Sincerely, Darrell Coletto, General Manager | Dcoletto@firstautogroup.com | 805.584.6632

November 07, 2014

Service w Ric:) What a knowledgable, honest, courteous staff!! Ric was very professional and I highly recommend anyone if they expect a great , reasonable reputable More

by Italianreb
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 07, 2014 -

1st Honda Simi Valley responded

Thank you so much for the nice review. Ric is a key component of our team here at 1st Honda of Simi Valley, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Darrell Coletto, General Manager | Dcoletto@firstautogroup.com | 805.584.6632

September 05, 2014

Purchase of new vehicle This was our second purchase form the 1st Honda dealership in Semi Valley. On both occasions Johann David was the sales person and he did an excellent More

by aweerasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann David
Sep 08, 2014 -

1st Honda Simi Valley responded

Thank you for your feedback and congratulations on your purchase! Johann is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Best, Darrell Coletto, General Manager | Dcoletto@firstautogroup.com | 805.584.6632

August 28, 2014

The Best Honda Experience in Ventura County! First Honda was the best dealership experience I have encountered in Ventura County. Charles Freeman was very helpful and patient. I would recommend t More

by Smanos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2014 -

1st Honda Simi Valley responded

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Charles provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best, Darrell Coletto General Manager | Dcoletto@firstautogroup.com | 805.584.6632

June 25, 2014

Honda Pilot I went to 5 Honda dealerships in Southern California and this one was the best! They were the nicest out of all that I went to which was one of the ma More

by MeredithMarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann and Stu, Johann David
Jun 26, 2014 -

1st Honda Simi Valley responded

Hi Meredith thanks for the great feedback and congratulations on your purchase! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you and we look forward to seeing you again! Best, Darrell Coletto General Manager

June 01, 2014

We came in just to look My wife and I have been considering a new car purchase. Someone I know has a Crosstour and I wanted to take a test drive to see how it compares to my More

by mdkocz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann David
Jun 23, 2014 -

1st Honda Simi Valley responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you just give us a call! Best, Darrell Coletto General Manager

May 28, 2014

Good experience The people at First Honda were very helpful and patient in dealing with my crazy family. It was a friendly environment and I am very happy with the ca More

by sophie18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann David
May 29, 2014 -

1st Honda Simi Valley responded

Thanks for your outstanding review, Sophie! We're glad to hear that our team was friendly, patient, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Darrell Coletto General Manager

May 26, 2014

New car purchase Great service. Great employees. Johann was my sales person. He was very informative and knowledgable about all of the aspects of the car I was buying. More

by Soccer1234567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann David
May 29, 2014 -

1st Honda Simi Valley responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Johann is a great people person and he strives to create a positive buying experience for every customer. If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best, Darrell Coletto General Manager

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