1st Honda Simi Valley

This was my second visit to first Honda. I'm sorry to say my first purchase was totaled in an accident (distracted driver ran a red light). Johann set me up with the same deal I had and sent me photos of the my first purchase was totaled in an accident (distracted driver ran a red light). Johann set me up with the same deal I had and sent me photos of the car i was interested in. Since I was focused on more of a speedy appointment, johann helped accomplish that. Henry helped me with the paperwork on both of my visits, and he was just as delightful as he was the first time. More

This was my first time buying a new car and I was nervous about what I would find. After a few minutes of talking with Albert Rodriguez, I felt so warmly welcomed that I relaxed easily. Albert was a weal about what I would find. After a few minutes of talking with Albert Rodriguez, I felt so warmly welcomed that I relaxed easily. Albert was a wealth of information about the cars I wanted to see, very easy to talk to and ask questions to, patient and so excited to help ensure I was having a great experience and he made sure I got to know everything I needed to in order to make the best decisions for myself. He also made me feel zero pressure during the whole process, which I'm very grateful for! After a few excellent test drives that allowed me to see many aspects of the cars, I asked if he would hold the 2020 HR-V EX 2FWD I was looking at for 48 hours while I decided what I wanted to do. He and Julia Quinn, the general sales manager, arranged that I could "rent out" the car I was thinking about for a couple of hours so I could spend time with it completely pressure free. I have never heard of such a kind, considerate act being done in car sales and I was only too happy to accept the generous offer. Once I returned it back to the lot, Albert assured me he would keep it held for 48 hrs as I had asked earlier and we agreed on a follow up phone call in the afternoon the next day. I went home, did some research, evaluated my financial situation and decided rather quickly that this was the car for me. I called Albert the next morning to meet and see what kind of deal could be worked out. The whole transaction, both Albert and Julia did everything they could think of to help me feel comfortable to say "yes" to this amazing car. Julia walked me through my options for payment with cash transaction vs using Honda financing and pointed out how the financing route actually served me better than doing a cash transaction as I originally planned. They crafted an offer for me that was all about helping ensure both parties win with a loyalty discount and discounted some of the added accessories that came on all vehicles. Albert walked me through every step of the credit check, insurance proof and answered any questions I had. He later topped off the car with gas and got the car squeaky clean to come home with me. Next was talking with (Paul?) the financial guy and he was busy helping somebody so I was waiting awhile but Julia made sure I knew what was happening. Eventually, I got to meet with Paul, we took care of all of the financial stuff swiftly and easily. He was a joy to work with! Lastly, Albert walked me through some functionality things on the car like linking the phone with its bluetooth, starting the car and so on. He also introduced me to Craig in the parts department and gave me a coupon to help with accessories/parts. I originally had a poor experience online with poor communication, ghosting and questions left unanswered. Albert, Julia, Paul and Craig at 1st Honda more than counter-balanced that negativity and brought in lots of warm sunshine :) The whole experience was very pleasant, super easy, stress-free and I would heartily recommend him and 1st Honda to anybody looking to buy a new or used car. They're amazing, you will get a fair deal and they will make sure everything is easy :) More

Johann was great! He was very friendly, knowledgeable, and immediately made us feel at ease. He walked us through all the features and even helped us link up our phones so we were ready to go. Highly re and immediately made us feel at ease. He walked us through all the features and even helped us link up our phones so we were ready to go. Highly recommend! More

Albert was a pleasure to deal with. He was very busy since staffing is low due to the pandemic yet he was efficient and helpful. since staffing is low due to the pandemic yet he was efficient and helpful. More

This was my second time around in leasing another vehicle. Albert was a wonderful, and kind salesman. He was available to come in on his day off, and came back again to finalize the transaction. I vehicle. Albert was a wonderful, and kind salesman. He was available to come in on his day off, and came back again to finalize the transaction. I do know that if I have any other concerns, or issues with this vehicle. I know he will be there for me. The Manager, Julia, is a lovely manager who was very interested in my concerns. I will continue to work with this Dealer in the future, and will refer anyone who is looking for nice people to work with, and get the best possible price. More

Albert made our car buying experience simple and much less stressful than we had expected it to be. We would definitely recommend anyone looking for a new Honda to visit this dealership and work with Alb less stressful than we had expected it to be. We would definitely recommend anyone looking for a new Honda to visit this dealership and work with Albert. More

Came after going to a different dealership Albert was very helpful and straightforward. Answered all our questions, helped me understand what we were going to be doing. very helpful and straightforward. Answered all our questions, helped me understand what we were going to be doing. More

La experiencia que tubimos en la compra del auto este fin de semana con el senor alberto rodriguez muy amable los enseno todos los autos y todos los colores hasta que encontramos el auto que queriamos graci de semana con el senor alberto rodriguez muy amable los enseno todos los autos y todos los colores hasta que encontramos el auto que queriamos gracias More

I walked in expecting this to be a stressful experience, but it was completely easy! Jose was incredibly friendly and explained everything to me throughout the process. I left feeling confident in everythin but it was completely easy! Jose was incredibly friendly and explained everything to me throughout the process. I left feeling confident in everything about my new (to me) car - including the price. Thank you! More

Fairly easy and flexible buying experience. I love my new car! Thank you, Johann for your expertise and professionalism while helping me get a good deal. car! Thank you, Johann for your expertise and professionalism while helping me get a good deal. More