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1st Honda Simi Valley
Simi Valley, CA
1,236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,236 Reviews of 1st Honda Simi Valley
June 18, 2018
Continued top notch service I've been taking my new 2005 Pilot to the service department of the First Honda dealership I purchased it at loyally for the entire nearly 270,000 mil I've been taking my new 2005 Pilot to the service department of the First Honda dealership I purchased it at loyally for the entire nearly 270,000 miles. And I plan to do so regularly until I reach my goal of 500,000 miles. The service desk staff is the best, especially Brad who not only recognizes me by sight (though I come in only four times a year) but is genuinely interested in making sure my car will reach my goal. Note that after these 13 years, I have never had to spend more than a thousand dollars on a visit. I love my car, and the care they put into it. More
by Michael57
Employees Worked With
Danny, the shuttle driver, Brad Sullivan
June 17, 2018
Good experience in Honda Justin was amazing. He responded all of my questions without making me feel rush or obligated to get something that I did not like. The crew was frie Justin was amazing. He responded all of my questions without making me feel rush or obligated to get something that I did not like. The crew was friendly and polite. we were provided with water and coffee while waiting for the paper work to get process. More
by pabs100
Employees Worked With
Justin Spencer
June 13, 2018
Excellent Customer Service Excellent customer service from the moment I walked into the service dept. until the time I picked up my car! Thank you First Honda of Simi Valley fo Excellent customer service from the moment I walked into the service dept. until the time I picked up my car! Thank you First Honda of Simi Valley for always going above and beyond! Professional employees that show that they truly care about the details and excellent service they provide their customers. More
by Kbernstein
Employees Worked With
Employees name is not listed on this site....
June 07, 2018
Johan was great Johan was very friendly and knowledgable. He knew everything about the car and was very accommodating. We were joking around a lot, too. But.... did I Johan was very friendly and knowledgable. He knew everything about the car and was very accommodating. We were joking around a lot, too. But.... did I buy the car from him or the salesman? I still don't know. The process itself was grueling. The salesman was friendly and seemed to want my business. He worked with me, though it took a few hours. Overall, I feel as woman with a female friend in tow, that we were not that well respected. My friend was referred to as "Ms. Moral Support" and when there was a misunderstanding on the salesman's part about my trade-in, a manager came over and said "If you have a problem with our service you can leave and we'll call it even." He said this because we asked to have it in writing that I was leaving a $300 deposit check with him. It was really rude and I don't believe a man would be spoken to that way. It was just a bad vibe. I wound up with the car I wanted, so that's great, but in regards to customer service for women, I feel the dealership has a ways to go. First I was told they'd give me $300 for my trade in. After the deal was done and we shook on it, the salesman said we have a problem. My manager doesn't want your car and we're not giving you $300, so now we're adding $300 to the price of the car. That's when the manager told us we could leave if we didn't like the service. But at that point I'd put four hours in and I bit my tongue. But as I said, Johan made the other parts of the visit kind of fun, so I was thankful for him. More
by skrivener
Employees Worked With
Juan, Chris Lee, Johann David
June 05, 2018
Johann is the best! We continue to lease cars from Johann because he always provides excellent customer service! He’s knowledge and it’s not pushy at all. Overall, he’s We continue to lease cars from Johann because he always provides excellent customer service! He’s knowledge and it’s not pushy at all. Overall, he’s just a nice and caring person. This dealership is always our 1st choice! More
by Aryan1433
Employees Worked With
Johann David
May 31, 2018
BOBBY TARAFDAR Bobby Tarafdar by far is The perfection of a sale person. He is not only knowledgeable of his product, but also knows about the competition. Bobby has Bobby Tarafdar by far is The perfection of a sale person. He is not only knowledgeable of his product, but also knows about the competition. Bobby has great attitude and he is always there for you, even if he is off. Thank you Bobby Tarafdar. More
by Banana
Employees Worked With
Bobby Tarafdar
May 21, 2018
Always a breeze This dealership is always such a pleasure to do business with, this is now my third Honda lease from first Honda and I will always bring my business h This dealership is always such a pleasure to do business with, this is now my third Honda lease from first Honda and I will always bring my business here! Any questions i have are always answered and Johan even asked me questions about what i needed and was looking for that I would of never thought of that brought me to my dream car! Always such an amazing experience! More
by Ashelee49
Employees Worked With
Johann David
May 21, 2018
quick, personal service Took 2016 Accord Touring Edition in for 42,000 service and battery recall service. Jacob gave me a 4 hour completion window. Work was finished in 2.5 Took 2016 Accord Touring Edition in for 42,000 service and battery recall service. Jacob gave me a 4 hour completion window. Work was finished in 2.5 hours - and the car was washed. Detailed checklist showed "all green" - nothing needing attention, not tires, brake pads, belts. I did get the windshield wipers replaced - cheaper than buying them from an auto parts store. More
by Chris in Simi
Employees Worked With
Jacob
May 16, 2018
Amazing service and prices These guys were top notch! Extremely friendly and knowledgeable. Couldn't recommend them more. I purchased my first new car and they couldn't have ma These guys were top notch! Extremely friendly and knowledgeable. Couldn't recommend them more. I purchased my first new car and they couldn't have made the experience any better. Johann was the man. Not pushy at all. Got me exactly what I was looking for, at an unbelievable price. The sales manager, Joe, was a great help as well. Thanks, guys. More
by FonzoB5S4
Employees Worked With
Joe Vece, Johann David
May 06, 2018
Johan is the best! Anyone Who's reading this review go to Johan he will hook you up, he would go out of he's way to help find the car you want, the best deal you want. S Anyone Who's reading this review go to Johan he will hook you up, he would go out of he's way to help find the car you want, the best deal you want. So go to him he won't let you down. More
by Neitsneknarf
Employees Worked With
Johann David
