1st Honda Simi Valley - Service Center

The staff was very friendly and helpful. They explained the issue clearly, how to avoid it in the future and had me out it fixed, without an appointment, within an hour. They explained the issue clearly, how to avoid it in the future and had me out it fixed, without an appointment, within an hour. More

Staff are very friendly, professional and efficient. I always have a great experience with this agency. I always have a great experience with this agency. More

Great costumer service, professional and very accommodating. Return car on time . Facilities are also cleaned. It is bonus they have a fridge with cold bottles of water for costumers while waiti accommodating. Return car on time . Facilities are also cleaned. It is bonus they have a fridge with cold bottles of water for costumers while waiting for the car More

Great customer service. Always goes the extra mile to make sure our car is taken care of. Always goes the extra mile to make sure our car is taken care of. More

My experience was great! I'm very thankful for such great customer service. Everyone is friendly and knowledgeable at this Honda of Simi Valley. Don was my service advisor an I'm very thankful for such great customer service. Everyone is friendly and knowledgeable at this Honda of Simi Valley. Don was my service advisor and he went above and beyond to make sure the problems on my vehicle were taken care off. More

Thank you for the having excellent customer service in the service department. My first time dropping my car off and it was a pleasant experience. I appreciate seeing the happy employees at 1st Honda. Tha the service department. My first time dropping my car off and it was a pleasant experience. I appreciate seeing the happy employees at 1st Honda. Thank you for being friendly and helpful. So far a very good experience with 1st Honda overall. More

Very friendly service department. My car was delivered ahead of estimated time. Nice waiting area My car was delivered ahead of estimated time. Nice waiting area More

Excellent job. I was happy with the service. The car came back timely with everything done. back timely with everything done. More

The staff is incredibly friendly, courteous and knowledgeable. My car's maintenance was done fairly quick and it drives the same as it did the day I bought it. Thank you for the excellent service! knowledgeable. My car's maintenance was done fairly quick and it drives the same as it did the day I bought it. Thank you for the excellent service! More

1st Honda SV dealership’s service desk advisors ensure my repeat business. They recognise and greet me by name, some not only when I arrive but even when I call to schedule appointments. (This is why I miss repeat business. They recognise and greet me by name, some not only when I arrive but even when I call to schedule appointments. (This is why I miss some who have moved on - because they establish a work relationship with customers, they don’t act like they’re annoyed to have to help you like some other places.) In addition to friendly service advisors, there’s a mechanic who remembers to ask about my vehicle. Then there is that one parts advisor who always takes time to explain any parts order if I have questions. When the manager sets out to greet me too, well, that is what it’s all about for me. Other people may need fast and efficient service, progress reports while work is ongoing, available sales reps who aren’t overly aggressive. Guess what? Stop by and see for yourself if you’re in the area. More