21st Century Auto Group

Blown Away!!!!!! First of all, it’s hard to have a “good” experience when purchasing a vehicle, I have purchased a couple of vehicles throughout the years at other est First of all, it’s hard to have a “good” experience when purchasing a vehicle, I have purchased a couple of vehicles throughout the years at other establishments and it has never been a pleasant experience. I did inquire at 21 Century Auto Group, and spoke with Justice, he was polite, had great phone etiquette, he was so pleasant on the phone that I agreed to make our appointment. Walking in to 21 Century Auto Group, I was immediately greeted by personnel and taken care of. When dealing with Justice, I explained that I had been through the “process” a couple of times before and wanted to skip the “back and forth”, I explained that I knew my situation, that my credit was not that good, and made my monthly budget very clear. He took my suggestion and was able to accomplish my requests. I appreciated that he “listened”, which is a rare quality found in car salesmen these days. He didn't have that common "pushy' attitude that most sales persons have. That is the exact reason, why I often say "thank you, I will think about it" walk away and don't come back to other dealerships. Justice was very understanding, honest, knowledgeable and forward. Truly excellent buying experience! Everyone was extremely helpful, and Justice in particular did everything he could to make the sometimes stressful moments of buying a car a breeze. Always felt like he was working for me, and trying to get me the best deal possible that would work for me. I happily walked away with my 2012 Nissan Altima, I have to say, Justice was KEY to purchasing at your establishment. I also had a good experience with your “financial” employee Carina, she was very friendly and extremely helpful in breaking down all the numbers during signing. I will definitely recommend 21 Century and will most definitely send Justice's way, so they are able to have a great buying experience as I did. More

Excellent Sales Consultant - Justice Hodges Just bought my Mercedes GL450 from this dealership and it was a great experience. Thanks to the salesman Justice H. who displayed a great deal of pati Just bought my Mercedes GL450 from this dealership and it was a great experience. Thanks to the salesman Justice H. who displayed a great deal of patience and professionalism throughout this entire transaction. Justice took all the time necessary to ensure that I was fully satisfied with my vehicle before I left the dealership. I would definitely recommend him to anyone I know looking to buy a used vehicle. More

Good saler Justice I love my car Lexus IS250. Justice introduce the IS250 for me, and try him best to cut the price down. He is patient and lovely to help me to solve th I love my car Lexus IS250. Justice introduce the IS250 for me, and try him best to cut the price down. He is patient and lovely to help me to solve the questions. If I meet the question about the car, I could text him and call him directly, Justice will give the best help. More

I'm happy with my MB R350 I love my choice of vehicle my salesman Eric A Zagadou at 21 century auto group in Springfield, NJ was very helpful with me finding the right vehicle I love my choice of vehicle my salesman Eric A Zagadou at 21 century auto group in Springfield, NJ was very helpful with me finding the right vehicle for my needs which took roughly 2 months. Also I was missing some parts and Eric did a great job in getting those parts. I'm totally satisfied with my R350 MB More

Great service; talk to Eric Z. - you won't be disappointed! Just bought an Audi Q7 2012 from this dealership, and I must say it was a great experience. Staff is very courteous, and dealership has a nice selecti Just bought an Audi Q7 2012 from this dealership, and I must say it was a great experience. Staff is very courteous, and dealership has a nice selection. My brother also bought a car couple months ago and referred me to them. Eric Zagadou is definitely the man to talk to. Not your typical dealer that just want your money... He will listen to what you want, and take the time to offer options without pressuring you into anything. In the end, he has a smart way of crystallizing your choices and allow you to make a good decision. I'm actually planning on buying my next car from them as well. Thanks Eric for the great service. More

3 cars in 2 years no worries Over the last few year I have purchased 3 cars from here. I worked with Eric Z each time all my need were addressed & I was very pleased with all 3 c Over the last few year I have purchased 3 cars from here. I worked with Eric Z each time all my need were addressed & I was very pleased with all 3 cars. Do your homework as with any major purchase of course but buy with confidence these are good people! More

First car experience After looking endlessly online, I found a car that met my expectations. A 2012 Honda Accord LX... Salesperson Eddie went above and beyond my expectati After looking endlessly online, I found a car that met my expectations. A 2012 Honda Accord LX... Salesperson Eddie went above and beyond my expectations. He made sure everything was done correctly in regards to my car since there were a couple issues to handle. More

Satisfied customer Great buying experience. justice was very helpful and a excellent sale associate. I will recommend 21 Century Auto Group to others looking to purchase Great buying experience. justice was very helpful and a excellent sale associate. I will recommend 21 Century Auto Group to others looking to purchase a vehicle More

Totally Happy I was never so satisfied I owe that to Justice he was great. He went beyond his job,my husband has a back problem And difficulty getting around, Ju I was never so satisfied I owe that to Justice he was great. He went beyond his job,my husband has a back problem And difficulty getting around, Justice did not hasatate helping me. ???? in my book. More

unprofessional and majorly sketchy This dealership is completely unprofessional. We were overcharged and were under-serviced. They held our license plates, title, and registration for o This dealership is completely unprofessional. We were overcharged and were under-serviced. They held our license plates, title, and registration for over a month. They never picked up the phone to call, but texted a lot and used completely unprofessional language. We only got action when we threatened to get our attorney involved. I would not recommend them and will never use them again. More