
21st Century Auto Group
Springfield, NJ
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Mercedes C300 Words cannot describe how awesome our salesperson Justin was. He took his time with my wife and I to make sure we were happy with our car. An unfort Words cannot describe how awesome our salesperson Justin was. He took his time with my wife and I to make sure we were happy with our car. An unfortunate incident happened and we were not able to get that particular car and that's when Justin took control and made sure we would be satisfied customers once again. He found us a similar C300 Mercedes with even less miles. Thank you so much We will be sending you business Thanks again Justin, Mr. C More
Amazing deal I bought a car from 21century Auto group and Mike S was my sale guy. He was very professional and helpful. I was able to buy a 2005 Mercedes Benz whic I bought a car from 21century Auto group and Mike S was my sale guy. He was very professional and helpful. I was able to buy a 2005 Mercedes Benz which I don't regret! I will go back any day to this dealership. More
Camery 2013 hell yes!! that was very pleasent experience at 21st Century auto group where brought my Camery 2013 the salesman Mr Eric Z was professional ,takin hell yes!! that was very pleasent experience at 21st Century auto group where brought my Camery 2013 the salesman Mr Eric Z was professional ,taking is time show you all details on the car 'and walk you through inside of sale contract that was helpeful ,Way to go Mr Eric Z. More
Shady We went in ready to purchase. Already had financing secured. We found a car online for $10K & called for its availability. It was in stock, so we drov We went in ready to purchase. Already had financing secured. We found a car online for $10K & called for its availability. It was in stock, so we drove over. We were met by a sales person who was very nice, but didn't really interact or speak much. It was awkward. We sat down & talked number first to agree on a price before looking at the car. I appreciated that. But, there was a $2,500 dealership preparation fee. So a $10,000 car now became a $12,500 car. Plus, tax & $500 DMV paperwork fee. DMV paperwork should be included in the dealer prep fee & most definitely doesn't' cost $500. Anyway, they told us they wouldn't charge us tax since we had outside financing who would pay them in full, so it was like cash. They were also willing to drop the price $500, so it would be $12,500 out the door. This sounded too good to be true, especially when we saw the car. It was really nice & was a higher model. All leather, sport package, good mileage. It just didn't add up. When he brought the car up for a test drive, he told us it was making a noise & that he'd have to wait 2 days until the mechanic came in to find the problem. They would pay for the fix, no problem. It drove ok, other than that. We put a $100 completely refundable deposit down on it, although they didn't ask us to sign anything, then left. The more we thought about it, the more uneasy we were. It just doesn't make sense. How can you not charge tax? Why is a car of that value listed so cheap? Why didn't anyone drive the car before him & notice the sound? We went somewhere else & purchased another car. I called to cancel the deposit & they were ok with it. Didn't try to push me. So the only reason I didn't put a 1 star is becuase they were upfront about it & didn't try to push us, but they're obviously being shady & trying to bait & switch the cost of the car, plus sell us some car with a bunch of problem. No thanks! More
Great experience We just bought a 2013 Mercedes-Benz ML 350 from 21st Century Auto Group. Our salesman Justice did an excellent job throughout the buying process. Afte We just bought a 2013 Mercedes-Benz ML 350 from 21st Century Auto Group. Our salesman Justice did an excellent job throughout the buying process. After driving all the way to Maryland, we realized the car had no rear seat headrests. We called Justice and he made sure we got it in a timely manner. Justice is an asset to this dealership. Make no mistake, Justice is the right guy to talk to if you get to 21st Century. More
Thanks! I would like to THANK JUSTICE for giving me a great deal on a BMW. I would recommend family and friends to, car shop at 21 century and Justice as I would like to THANK JUSTICE for giving me a great deal on a BMW. I would recommend family and friends to, car shop at 21 century and Justice as a salesman. Justice is AWESOME! More
Awesomeand worked with me!!!!! I came Saturday afternoon looking to find my next vehicle. I was looking to purchase an SUV, but I ended up with an awesome Infiniti M37. My salesma I came Saturday afternoon looking to find my next vehicle. I was looking to purchase an SUV, but I ended up with an awesome Infiniti M37. My salesman was Justice. I really wanted to thank him for his patience and understanding working with me in finding a vehicle that I really liked and in my budget. I also wanted to thank Diego for his help. If anybody out there is looking or to purchase a vehicle please talk to Justice. Thank you guys for the awesome and great job!!!! (Especially B. Justice H). More
Good experience I came to 21st century looking for the Infiniti fx35 I saw on the website. When I got there, they told me the car was already sold which disappointed I came to 21st century looking for the Infiniti fx35 I saw on the website. When I got there, they told me the car was already sold which disappointed me. Some of the cars on the site were sold but the salesman justice was great. He got me into a 2011 Hyundai Elantra. Experience was great. Staff was friendly and place was very nice. More
Justice is the man Justice got me a great deal on the perfect dodge ram. His service and professionalism was unmatched, and I would recommend this dealership and him spe Justice got me a great deal on the perfect dodge ram. His service and professionalism was unmatched, and I would recommend this dealership and him specifically to anyone serious about purchasing a car. More
great place My husband and I were very pleased with the customer service, price and overall transaction. Our salesperson, Roland, was excellent. He answered every My husband and I were very pleased with the customer service, price and overall transaction. Our salesperson, Roland, was excellent. He answered every questions we had. We traveled over 2 hours to purchase the car and they allowed us to do a lot in advance so my husband was in and out on pick up day in well under 2 hours. The car was immaculate and ready for him when he arrived. The finance department was easy to work with and the manager, was able to get him exactly the car he wanted at the price that he wanted. We would highly recommend 21st Century Auto Group to anyone looking for an excellent experience when purchasing their next Mercedes Benz M350. More