
21st Century Auto Group
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,842 reviews
Horrible Experience Don't waist your time. If you are willing to pay 2.5 to 4k more than the price you see online than buy from these guys but, if you HOPE to pay the pr Don't waist your time. If you are willing to pay 2.5 to 4k more than the price you see online than buy from these guys but, if you HOPE to pay the price you see online of maybe a bit less than do DO NOT VISIT THIS PLACE. My brother and I traveled from Boston to check out a 2013 BMW 528 XI that was for sale for $32,995. We were ready to buy the car for that price. I had been on contact with the sales people at 21 Century Auto Group for a whole week about bad reviews that I had seen online about related to a $2,600 dealer's fee. I specifically asked about this fee because I did not want to spent 8 hours driving back and forth to a place to then find out the car's price was $3,000 more than what the price was advertise for. As soon as we sat down to talk I ask the question about the fee. Come to find out, after driving for 4 hours they told me the fee (on top of the price) was 4k. The sales rep said he would talk to the manager to see what they could do for me. The manager came to our table and said the best he could do was lower the fee to 2.5k. We got up and excuse ourself and told them that we did not want to waist their time or ours. DONT WAIST YOUR TIME. THESE PEOPLE ARE NOT HONEST. THEY WILL LIE TO GET YOU TO THER BUSINESS TO TRY TO SELL YOU SOMETHING YOU DONT WANT. THEY DO NOT CARE WHERE YOU ARE COMIG FROM, THEY DONT CARE ABOUT YOUR TIME. THEIR ONLY INTEREST IS THE MONEY. DON'T WAIST YOUR TIME OR YOUR MONEY. More
GREAT SERVICE . SALES PERSON MR. DIEGO IS A VERY HUMBLE AND GREAT SALES PERSON. AND HAS GREAT CUSTOMER RELATIONS. SALES MANAGER MR. JEFF ANOTHER HUMBLE PERSON G . SALES PERSON MR. DIEGO IS A VERY HUMBLE AND GREAT SALES PERSON. AND HAS GREAT CUSTOMER RELATIONS. SALES MANAGER MR. JEFF ANOTHER HUMBLE PERSON GREAT CUSTOMER RELATIONS. AND FINANCE PERSON SAME THING, HUMBLE AND GREAT CUSTOMER RELATIONS. TOGETHER THEIR TEAM HELPED ME PUT MY WIFE IN A SPECTACULAR, PRETTY RED USED PORSCHE CAYENNE THAT LOOKED BRAND NEW. GREAT TEAM!!! KEEP UP THE GOOD WORK. More
Great service , especially the sales person who took care of me. Got me what I was looking for. And let me tell you, for a used car dealer, their cars are like new. , especially the sales person who took care of me. Got me what I was looking for. And let me tell you, for a used car dealer, their cars are like new. 21st Century Auto Group ROCKS! More
salesman Oscar Rodriguez, the salesman who took care of me was very professional and made me feel like I was dealing with a friend rather than just some random Oscar Rodriguez, the salesman who took care of me was very professional and made me feel like I was dealing with a friend rather than just some random salesman. More
GREAT EXPERIENCE Went to 21 Century Auto Group after viewing their web site, and because it was local we figured if any issues arise it would be convenient to have a l Went to 21 Century Auto Group after viewing their web site, and because it was local we figured if any issues arise it would be convenient to have a local dealership. After arriving we were greeted by a Sales Associate name Diego Garcia. He presented himself in an extremely professional manor. He was knowledgeable and provided great customer service> Great experience and would do business with him again as well as recommend him to anyone I know that needs a car. GREAT JOB!!!! More
I wish I could add more stars!!! Recently purchased a car from 21 Century Auto Group. I had an amazing experience. These guys are awesome. Great communication, highly professional and Recently purchased a car from 21 Century Auto Group. I had an amazing experience. These guys are awesome. Great communication, highly professional and helpful. Great choices. I am very happy with overall buying experience and would highly recommend this dealership. More
Diego G. BEST REP EVER Diego G was my rep. He was the best car rep I have ever done business with at any dealer ever in my entire life! It truly was impeccable. Diego's expe Diego G was my rep. He was the best car rep I have ever done business with at any dealer ever in my entire life! It truly was impeccable. Diego's experience and knowledge about all my concerns put me at ease when making my purchase. He was fantastic! I will definitely be coming back in the future, and will recommend this place to everyone. Especially if Diego is still here! More
grate dealer i had a wonderful experience on this dealer i bought 2 cars and the sales man diego garcia made it happen helped me out with everything gave me a very i had a wonderful experience on this dealer i bought 2 cars and the sales man diego garcia made it happen helped me out with everything gave me a very good deal and all i got to say is that when im ready for a nother car im more then happy to go back to this dealer More
great dealership I visted 21 century auto group looking for a pre owned bmw very impressive showroom great selection and my sales person was very intuitive walked me t I visted 21 century auto group looking for a pre owned bmw very impressive showroom great selection and my sales person was very intuitive walked me through the process which very simple i picked out the car i liked best and got a great deal on it enjoying my new bmw and loving it i will decently be back for my next car thank you 21 century More
GOT MY DREAM CAR I came to 21 Century Auto to look for a BMW. As soon as I parked the car I was greeted outside by a representative named Igor. This dealership is amaz I came to 21 Century Auto to look for a BMW. As soon as I parked the car I was greeted outside by a representative named Igor. This dealership is amazing. Welcoming with tons of great quality cars and wonderful people that are true and honest. While I was there I also spoke with Dima who was ready to answer any and all of my questions in regards to a BMW I was looking to purchase. The car was exactly as described online and over the phone. CLEAN CARFAX and for a pure gem of a vehicle. Dima and Igor were able to work with me and came to a great price that nobody in the area were able to come anywhere near. I currently own the BMW that I was dreaming to own and without a doubt; enjoying every last minute of it. I would absolutely recommend 21st Century Auto Group to anyone who is in the market for a great quality car. Cant wait to do business with them in the future! More