
21st Century Auto Group
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,839 reviews
Came into look for a used BMW 5 series and was pleasantly surprised a great selection of comparable vehicles. After shopping around local BMW dealerships I found this place to have the best prices. Everyone surprised a great selection of comparable vehicles. After shopping around local BMW dealerships I found this place to have the best prices. Everyone I dealt with was extremely helpful, Daniel and Joey helped me very much with everything and get me the car that I wanted for the price that I wanted. Definitely a place I will recommend to my friends. More
21st Century Auto provided me with top quality service and a great car. Everything was in top shape, clean and well maintained. Authentic mats and low miles for the best price pulled me in and convinced m and a great car. Everything was in top shape, clean and well maintained. Authentic mats and low miles for the best price pulled me in and convinced me this was the place to purchase from. WOULD recommend More
Was on the market for a used luxury car, I did my research for a while. Ended up swinging by 21st century to check out their inventory, and came across a used 2010 lexus is. The quality of the car ( research for a while. Ended up swinging by 21st century to check out their inventory, and came across a used 2010 lexus is. The quality of the car (exterior/interior/mileage) was great for the price being asked. Especially compared to everywhere else I looked. This dealership sells used luxury vehicles, if thats what you're in the market for - I'd recommend checking them out. More
From the moment that my girlfriend and I stepped into this dealership we were treated with honesty and respect. sometimes you worry that the dealer your going to deal with is going to be some type of mon this dealership we were treated with honesty and respect. sometimes you worry that the dealer your going to deal with is going to be some type of money hungry shark, but not at this place. These guys deal with some many people from so many financial levels and I am telling you it doesn't matter if you make $15,000 or $150,000 a year. These guys are going to take care of you to the best of their ability. My girl came here looking for a old model Nissan she saw online for about $10,000 within an hour our dealer (Steve) made us a deal on a brand new Passat that it was almost to good to be true. From the get go he said dont worry I am going to take care of you guys and we trusted him. He kept his word at every turn. These guys are the real deal and my experience with them will stay with me and my girl for life. I would personally recommend this dealership to ANYONE. Dont be surprised when you walking in with concern and drive away in Style. Thanks Guys. and special thanks to Steven blessings go out to you and your future wife!!! More
I recently purchased a 2007 Lexus LX470 from Steven at 21 Century Auto. Being located in Miami FLorida, I was somewhat hesitant and anxious of buying a car I had never seen. Steven went out of his way to mak Century Auto. Being located in Miami FLorida, I was somewhat hesitant and anxious of buying a car I had never seen. Steven went out of his way to make sure I knew everything about the car I was buying - including sending me videos and even using Facetime to do a video call so I could see it! He was always immediately responsive on my thousands of questions and did everything I asked of him, he stayed in close contact with me throughout the entire process, I mean, who does that?- 21 Century! When it came time to have it shipped, he worked with my shipper and met him at 8:00 pm on a Saturday night to make sure everything got loaded correctly and safely for transport. I can't say enough about the service I got from Steven and his team, and would never be hesitant of buying from them in the future. More
We bought a 2005 VW Touareg and we are very satisfied with our experience here. We were surprised with the "dealer prep" charge, but they worked with us on that price as well as the value of our trade, s with our experience here. We were surprised with the "dealer prep" charge, but they worked with us on that price as well as the value of our trade, so we came to a fair deal for all involved. The "check brake pads" light did come on, but with the warranty they offered me they are servicing the brakes at no cost to me. More
This dealership and their salesmen give used car dealers a bad name. Poor customer service and they try to scam you with all of their hidden fees. They advertise their prices as one thing, not that competit a bad name. Poor customer service and they try to scam you with all of their hidden fees. They advertise their prices as one thing, not that competitive with other dealers but decently low. Then when you get to the sales table, they tack on thousands of dollars of "dealer fees." Hear me, no other reputable dealer does anything like this. Customary to expect a $300-450 dealer document fee but 21st Century Auto Group tries to charge you THOUSANDS ($2,500) for "inspections, detailing and stock." I test drove two of their so-called "inspected vehicles" and they both registered check engine and brake lights. To add insult to injury, if you go further in the process, once you get to financing, they try and charge another $500 for "finance office" fees. None of this they disclose in your final contract. They hide it in the cost of the car. Be warned and take your business elsewhere. More
I bought a Mercedes Benz from a gentleman named Steve. He was friendly an nice from the very start. He was open and honest with me from the get-go and addressed any and all issues that i had without hesitati was friendly an nice from the very start. He was open and honest with me from the get-go and addressed any and all issues that i had without hesitation. My experience with the rest of the staff was great, there was an issue that he needed to get approval from the owner on, and that also went very smoothly. It seems as though this place really has it together. From the sales staff all the way to upper management. I felt welcomed and not pressured at all for any reason. They worked with me and made my purchase fit into my budget without shorting me of any options that i was looking for. I will be referring my friend to come and purchase a car from Steve. More
It is always some issues when I buy a car simply because it is not easy to find a "BEST" car for me. I have to compromise some options or negotiate myself especially when I buy a second-hand vehicle. This d it is not easy to find a "BEST" car for me. I have to compromise some options or negotiate myself especially when I buy a second-hand vehicle. This dealer shop is located on convenient location on US 22. Steve is a sales manager and he never say no from the greeting to the end of the deal and purchasing process. There is "hidden" fees and Steve is very honest person. He explained everything he knows and helped me "anything" I want to. I'm glad I have a good deal with Steve today. This dealer shop is best place to buy "luxury" cars if you need to save $$$ in addition to having a reliable one for your safety in daily life. Thank you for all services, Steve! More