21st Century Auto Group

Coming the dealership I had my reservations because it was a drive for me. I was coming with my daughters from a far way in Florida. I saw amazing prices in Florida and knew that for me I was risking A LO was a drive for me. I was coming with my daughters from a far way in Florida. I saw amazing prices in Florida and knew that for me I was risking A LOT. I arranged with the reception there to pick us up from EWR airport and brings us to the dealership. To our arrival not only was the car that we put a deposit on prepped and available but everything from the service of the salespeople and reception amazing put the finance department delivered on everything! Definitely worth the travel! 21st is amazing and in coming back! Usually dork so these reviews but I felt compelled because the negative reviews written were NOT helpful. More

Great experience with 21st Century Auto! I heard about them from a friend who purchased his car there, and initially called them to see if they had what I was looking for, and they said they'd call me if them from a friend who purchased his car there, and initially called them to see if they had what I was looking for, and they said they'd call me if anything that fit my criteria came in. A few weeks later, they gave me a call with the car that fit what I was looking for! I came in that weekend and everything was figured out and handled, stress-free. More

I recommend this dealership to other people all of the time. I received the best customer service and feel very confident I made the right movie by purchasing my car here. Greg was my sales rep and he was time. I received the best customer service and feel very confident I made the right movie by purchasing my car here. Greg was my sales rep and he was confident, polite and very professional. I first came across this dealership online and chose to stop in and meet with a salesrep. My appointment was taken right on time and when I met with Greg, he didn't hesitate to begin the process of showing me my choices in his inventory. The dealership has a lot of cars, their inventory is selective with the best and as I walked around and looked at the stats of the vehicles and the prices, I was very surprised- the prices were the most accommodating of any dealership I had seen previously. I test drove a total of 3 cars (call me Mr. Indecisive) and every car that I test drove was smooth, very well kept up with and overall flawless. The car that I chose, a BMW M6 2010 in Grey, a true beauty with speed, it was perfect. The tires were brand spankin new and the interior was well taken care of. Greg was able to find the matching floor mats which werent in the car when I test drove it and that was really great to have. I was nervous about my credit but the finance team met with me and was able to work everything out in only a few hrs. My purchase overall worked out fantastically and this is why I recommend this place and will continue to do so. Before you purchase anywhere else, check out this dealership and you WONT regret it! More

I bought used Mercedez-Benz here. After several month of researching prices, costs, and dealing with other dealerships, I ended up at 21st Century Auto Group. I had a great experience working with this deal researching prices, costs, and dealing with other dealerships, I ended up at 21st Century Auto Group. I had a great experience working with this dealership and especially with my dealer. I wasn't pressured to buy and my sales man, Andrey, was fantastic. My car was ready, the price was very reasonable and Andrey kept me in the loop the whole way along. He worked really hard to make sure I was happy from the first minute to even a few weeks after I left the dealership! It was my real pleasure to work with the people in this dealership, they are very polite, responsive and very knowledgeable. More

I purchased the E550 coupe, The interior is very well built and high quality. The seats are made for driving and are quite comfortable. The console could be a bit larger but I have no real complaints abo built and high quality. The seats are made for driving and are quite comfortable. The console could be a bit larger but I have no real complaints about this car its aggressive look quick acceleration have me loving this vehicle more then any other Mercedes Benz I have owned. Kamy my sales associate was very helpful in answering all my questions and making sure the vehicle fit my needs. I mostly liked the fact that they didn't haggle with me on my trade in value. They asked me what i was looking for my trade and they gave it to me. The overall shopping experience at 21st Century Auto Group was easy and very pleasant. More

Thankyou 21st century auto group for helping me find the car i always wanted. Thanks to diego for helping me out a lot with car i wanted. diego was so helpful and a nice young man. I definitely recommend hi car i always wanted. Thanks to diego for helping me out a lot with car i wanted. diego was so helpful and a nice young man. I definitely recommend him for your salesman. I'm very happy with my car! thanks 21st century! More

Purchased Used BMW which they stated had just had new brakes put on. When I took it to get inspected and registered it would not pass inspection - brakes at less that 10% and dangerous to drive! Took bac brakes put on. When I took it to get inspected and registered it would not pass inspection - brakes at less that 10% and dangerous to drive! Took back to dealer - they replaced brake pads but not roters - took back and again would not pass inspection. Taking legal action under Lemon Law - DO NOT BUY FROM THEM, they will not stand behind limited warranty and gave me complete run around multiple times. More

Same as all the other used scam dealerships. Test drove two cars. First was filthy and at least drove well (2005 Mercedes Benz) Second wouldn't start. After a jump start we drove approx. 1/2 mile before sa two cars. First was filthy and at least drove well (2005 Mercedes Benz) Second wouldn't start. After a jump start we drove approx. 1/2 mile before salesperson suggested we return since the car was shaking and a strong burning smell was prevalent (2010 BMW328i) Sat in several other late model cars and couldn't believe how filthy they were. Was willing to purchase the ME/BE and had a trade in worth $15,000. I was looking for $14,000. First offer was $9,000 even though NADA (which dealers price their cars from) has the car as the lowest possible price(in poor condition) as $12,000. My car was far from poor. When i wouldn't budge the manager states "The internet price that you were quoted was if you finance and then offer me $11,500 for my trade. When i wouldn't budge they had their mechanic, then his father, then his grandfather try and find problems with my car. Left pissed and traded my car for a new Ford Fusion without any negotiation. STAY AWAY UNLESS YOU ARE ONE OF THOSE CELEBRITIES THAT THEY BOAST ABOUT. More

Called to check if the audi I was interested in was still available and to my surprise it was. I made an appointment for the very next day, and was very skeptical as I did not know what to expect. I was intr available and to my surprise it was. I made an appointment for the very next day, and was very skeptical as I did not know what to expect. I was introduced by the lovely receptionist to my salesperson who told me the car I came to see was no longer available. I immediately thought it was a bait and switch but much to my surprise kamy showed me to a car similar to what I was looking for and for a cheaper price. He agreed to take me on a test drive and I could not help but fall in love with the car. To this day I have not encountered a problem with the vehicle and am pleased with the service I received from this dealership. More

I do not reccomend any buyers to deal with this dealer. Such a very guily poor communication and bad service. I bought the car in july 6th and paid for the registration also, but have not received the lice Such a very guily poor communication and bad service. I bought the car in july 6th and paid for the registration also, but have not received the license plate even I have to pay for the insurance and can not drive it. Tried to call them several times without answers just leave a voice message. Pissed me off from this dealer. More