21st Century Auto Group

Never buy anything from them. Such a pain to buy a car from them. Cars listed on website are really good deal, but dealers will tell you the cars have been sold and ask you to buy another car. Actually th from them. Cars listed on website are really good deal, but dealers will tell you the cars have been sold and ask you to buy another car. Actually the car is still aviable but they want to sell them for higher price. I am the example. I brought the same car listed on thire website for $2000 dollor more. and then they added another $1850 on my final payment. It has been two month since i bought the car. And they still hold my registration and plate. Because dealer said I didn't pay the downpayment which is not true. I mailed a official bank check with overnight mail service, the dealer received it, and they lost it a week later. How can they lost a bank check??? Now they want me to pay them again!!! Why? Why have I response their lost? I don't even know what I am going to do? I did my police report. Now I am consulting with a lawyer. Such a pain! We see. More

Worst dealer ever! They list great cars at resonable price online to get you there and then after hours of travel you finally make to the shop you find out that the car you are looking for is no longer price online to get you there and then after hours of travel you finally make to the shop you find out that the car you are looking for is no longer available ( they usually tell you the car is sold couple hours or days before you arrive or the car has some issuses they didn't find out and need to be repaired). They then try to sale you some other trash cars they have in their parking lot, and do trust me those cars are really trash (test drived several cars, all have a lot of problems). Don't even bother to call them ahead and tell them to keep the car because they will just lie to you. And also, find a lot of good reviews of this dealer on cars.com , absolutely fake! My only suggestion, never go to this dealer. Ever! More

On 4/6/12, I went to 21 Century auto group and I was impressed with the number and luxury of cars. Much thanks to 21 Century auto group for helping me with my recent car purchase. They provided a servic impressed with the number and luxury of cars. Much thanks to 21 Century auto group for helping me with my recent car purchase. They provided a service that is second to none in the tri-state area. Before I came to 21 Century auto group, the other dealerships didn't treat me with the kind of hospitality that the owner of 21 Century auto group gave me. Mark and Vadim helped me choose the right car for all my needs. I highly recommend 21 Century auto group for all your car needs and any budgets. Thank you. More

Five star for their excellent customer service. Everyone at the dealership was congenial, helpful and professional.I was sure I got a good price and will most likely buy from 21 Century auto group again. I at the dealership was congenial, helpful and professional.I was sure I got a good price and will most likely buy from 21 Century auto group again. I initially came in on a reference from a friend that you guys were good to go and he was right. Thank you for the easiest car buying experience I have had. I drove away with my new car that same day and could not be more happy. More

this place is great! as soon as i walked in i was approached by dealers ready to satisfy my needs in a dream car. I took my time and they were patient with me explaining everything i needed to know. approached by dealers ready to satisfy my needs in a dream car. I took my time and they were patient with me explaining everything i needed to know. WHen i finally selected my bmw i was able to test drive it and i made my decision. The finance department offered me a great deal an i took it! The car had a few scratches that i noticed and the next day they took it in for repair. I am very satisfied and recommend this place to anyone searching for a car! More

Great Experience I bought an S550 MB and just wanted Great Experience I bought an S550 MB and just wanted to thank you all at 21st Century Auto group for your great customer service. I can honestly sa Great Experience I bought an S550 MB and just wanted to thank you all at 21st Century Auto group for your great customer service. I can honestly say that this is the most outstanding experience I have ever had. There was no pressure. I also had the opportunity to meet the owner, Dimitri Zeldin, who also showed interest in me as new customers. He appeared to be down to earth. The sales manager, Marc, who also showed much professionalism and knowledge, was well versed with other vehicles and he spent about an hour just talking to me and answering the questions I had which, of course, were many!! I love my car!!!! And I give 21st Century a GOLD MEDAL!!!! Thank you, Beatriz More

I usually wouldn't take time do something like this, but I was really impressed by the service I received at 21 Century. From the moment I called to schedule an appointment to come in, everyone was really h I was really impressed by the service I received at 21 Century. From the moment I called to schedule an appointment to come in, everyone was really helpful and attentive. I had looked a few other places for a specific Audi that I was interested and I'm glad that I was able to purchase the car from this dealership. The salesmen were very professional and nice and they've continued to be helpful even after I bought the car. I will definitely be recommending anyone I know who is looking for a vehicle to this dealership. More

I went to the store on the recommendation of a friend. I expected good service, but I got great service. The employees that I worked with knew how to compromise, and I was able to get through the entire pro expected good service, but I got great service. The employees that I worked with knew how to compromise, and I was able to get through the entire process smoothly. When I realized how great it was, I was afraid that the service was going to be at unbelievable prices, but they weren't. The prices, in comparison to the service, is a bargain. I have my new BMW, and it was extremely easy to do so. I recommend this place to everyone. More

i had a very bad experience with this dealership, anyway the short version of my story is they scammed me for $2000, and now(2/21/2012) i am still at the processing of trying to get my money back. the de the short version of my story is they scammed me for $2000, and now(2/21/2012) i am still at the processing of trying to get my money back. the detail is: at the dealership, i was being agreed on a sale price of $17000 on a X5 bmw, but it turned out to be $19080, i looked at the sales receipt, it has online posting fees($800 something), rep fee, $250 of tag.... base on the condition of the SAV, i agreed the amount of $19000(yes, $80 less), with Philadelphia sales tax and warranty, total sale becomes about $22000. so i signed the sales receipt, paid $5000 deposit and wait to process my contract. at the time he(the manager from finance office, his name is "vories"?, seems like a Russian guy) process the contract, he process one contract talked to me about all these #s then he said something was wrong, so he process another one. at the end he told me the bank is closed today, he asked me to sign for now then he will send me the contract with added on sales tax and warranty on Monday. therefore i didnt have any copy of these documents at the same day i walked out the door with the vehicle, which i shouldnt, and shouldnt trust this dealer. after all, i never receive anything documents from this dealer, i received a bill from wellsfargo(the banker), with loan amount of $19000. which makes this whole sale a $2000 more than what i expected. i contact the dealer and ask why they charged me $2000 more, at first he was mumbling and trying to make up numbers, or saying he has a hard time hearing me on the phone. so i ask them to send me the documents, he only sent me a contract, with added sales tax, warranty, another tag fee, and the price of vehicle changed to $20080. he didnt send me the sales receipt. i brought this onto the BBB complain, he still didnt send me all the documents and keep saying he has nothing to hide. as right now i dont know what else i can do beside putting complains thru BBB. should i get a lawyer or not, anyone has a suggestion? please contact me by emailing to my gmail, j.samlu09 at gmail.com. and for anyone still want to buy cars from this dealer, please be very careful, from step in and step out the dealership. More

I finally got the vehicle I wanted thanks to 21st Century Auto Group. They have a beautiful showroom, beautiful cars and a wonderful staff. NOT TO MENTION AMAZING DEALS!!!!. I had my beautiful Black Land Rov Auto Group. They have a beautiful showroom, beautiful cars and a wonderful staff. NOT TO MENTION AMAZING DEALS!!!!. I had my beautiful Black Land Rover for a week and I love it. They beat the competition by far and got me approved in minutes. My advice to all, SHOP THEIR COMPETITION, then they will beat any deal you have. I've already recommended to my family and my brother made his purchase yesterday. You cannot lose with this dealer!!!! More