21st Century Auto Group
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,852 reviews
I knew it I knew it I knew it!!!! It's not even about I knew it I knew it I knew it!!!! It's not even about their pricing being too good to be true, it's just ridiculous. Which dealership in the world w I knew it I knew it I knew it!!!! It's not even about their pricing being too good to be true, it's just ridiculous. Which dealership in the world would sell cars at the prices that 21st Auto Group advertises for. They swore on the phone that those prices are 100%. The most thick skinned, crooked sales people were hired to work in this place. They only want to rob you & nothing else, they dont even look like the kind of place to ever offer a good deal. The Owner is in the Russian Mob, loaded with $$ and that's the only reason they have this celebrity friend. The whole showroom was filled with gorgeous cars and ridiculous nonsense. My closing went like this: I have a 768 FICO, they presented me with subprime financing because I am "OVER DEBT" hahah.. a Joke, My Interest Rate was 12.59%. I was charged a $2,995.00 Dealer Royalty Fee, and HAD to buy a warranty for $3,495.00. On top of that they said there was an acquisition fee of $795.00 In reality the actual acquisition fee was $95.00 and that was because it was a subprime bank. The F&I, Sales Manager, Sales Person, all looking out for WHALES. OF course I did not buy, I went back to NY, and purchased from Auto Expo Ent., so you SOB's @ 21st Century Auto Crooks can eat SH*T. OH AND PS TO THE PUBLIC- Every single customer in 21st Century Auto Group was unhappy that day to a point where some guy even called the POLICE department because they Owner told him to get lost before he makes sure the customer is lost forever. I heard it, My kids heard it, All the other customers heard it, and it was a mess. Some other guy said he was there to return the car because his contract had an amount $11,000 over what was promised and he never recieved a contract! Try to actually do business, not theft, and you might get a remarkable outcome. It could be nice. Have a lovely one. Yeleni More
I drove all the way from Brentwood, Long Island to this place in New Jersey. I had spoke n to the sales rep(Pedro Melo) about the car and they had told me they are holding the car till I get there. Apparen place in New Jersey. I had spoke n to the sales rep(Pedro Melo) about the car and they had told me they are holding the car till I get there. Apparently they had put a Sold sign on the Car. When I got their they told me the car was sold this morning to a guy who paid Cash and paid $2000.00 more than the car was listed for. Seriously what idiot would do that. Then they tell me that there are more cars like the one I looked at but for a little bit more money. So I pick out a different Mercedes Benz E350 and when we sat down to do the numbers. They tell me that I have to finance through them for atleast 1 year at the interest rate of 16% to get that price listed. Or I can finance through my own bank but the price of the car would go up by $2500( the money they would lose by me not financing through them). Biggest Crooks out there. They are only trying to get people to their dealership through false advertising. Please do yourself a favor and go to others. This is by far the most dis-respectful dealership I have been to. More






