
21st Century Auto Group
Springfield, NJ
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Shout out to Rico (Sales Associate) and Oscar (GM) for really working their tails off and giving a good person an excellent much needed break. With these gentleman I wasn't a percentage that fits into the really working their tails off and giving a good person an excellent much needed break. With these gentleman I wasn't a percentage that fits into the algorithms used by every company today. They saw me as a stressed human in a crappy situation. They worked extremely hard to get me the best deal possibly, and believe me, this was my 6th dealership - extremely stressed and at the end of my rope. Other dealerships wanted $5000 down, tried conning me into vehicles thousands over my price range, and all 5 previous dealerships offered me less for my trade than this company. Kudos and xxxxxxto these two gentlemen and this company for having the integrity to understand sometimes its acceptable to take a leap of faith and an exception sometimes! Good people sometimes have bad luck or situations, they understood that. They had my back and it felt good even though I'm not an easy person to please. I recommend anyone who is not looking to get ripped off or conned, do yourself a favor, go to this company. With them you aren't a bottom line. So happy with my purchase! Thank you very very much! More
Tim was amazing! Very knowledgeable, fast and efficient service. All of my family and friends will be using Tim from now on when shopping for a vehicle! service. All of my family and friends will be using Tim from now on when shopping for a vehicle! More
Just purchased my 2017 Jeep Grand Cherokee SRT. And it was a very pleasant experience I had a good experience with Jorge as he was exceptional with his work ethic and his ability to get me the deal I want was a very pleasant experience I had a good experience with Jorge as he was exceptional with his work ethic and his ability to get me the deal I wanted! I highly recommend More
Bellah was extremely helpful. We needed a larger SUV because my family is bigger now and after several different truck we decided to go with the GLS. With the help of this amazing sales rep we were able because my family is bigger now and after several different truck we decided to go with the GLS. With the help of this amazing sales rep we were able to get the truck and the payment we wanted. Bellah made the process so smooth. Definitely recommend this dealer. More
Lewis quoted me $200 for a 2 year b2b Waranty(lie) on the phone. I get there and Victor is such a sleazy used car salesman so I walk out. The guy chases me to my car in the parking lot screaming "F*@# OFF phone. I get there and Victor is such a sleazy used car salesman so I walk out. The guy chases me to my car in the parking lot screaming "F*@# OFF" 3 times and then yells find your own F@#ing car. In front of other customers while the other salesmen(guy in red suit) watched without saying anything, like its normal. I called and asked for the sales manager who 2 different people told me his name was John. Then a 3rd person told me "thats a lie" they were just trying to give me the run around John is not a manager. The put me on with George "the owner" and he refused to confirm his title and told me he "doesnt care if I file complaint with state attorney general and BBB" I dont think Maserati should be letting these people represent their brand. If you are reading this review it is because they have not corrected the issue and did not reach out to me, if they did this review would have been removed. More
Jorge was amazing, so amazing I bought 2 cars! Quality cars and excellent service with attention to detail!! I will definitely recommend them to everyone I know. cars and excellent service with attention to detail!! I will definitely recommend them to everyone I know. More
I’m very satisfied with my purchase. You really can’t go wrong with a Honda so I purchased a 2018 accord.Rico was my salesman and he was amazing. A true customer service professional. I’m very pleased with wrong with a Honda so I purchased a 2018 accord.Rico was my salesman and he was amazing. A true customer service professional. I’m very pleased with both the level of service and the product !!!! More