
21st Century Auto Group
Springfield, NJ
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Great service. Bellah was awesome. Guided us through the whole process and we were satisfied. Got my 2019 Hyundai and I’m so happy. Thanks to our amazing sales rep. whole process and we were satisfied. Got my 2019 Hyundai and I’m so happy. Thanks to our amazing sales rep. More
I was on the market searching for a GLE Mercedes-Benz. I saw a few online at this dealership. I went there and George approached to me and asked me if I needed help. I explained to him what I was looking fo saw a few online at this dealership. I went there and George approached to me and asked me if I needed help. I explained to him what I was looking for so he guided me to a to my new vehicle. He was very helpful on my purchase and I do feel like I got a great deal. Thank you George for your good service.. More
Tim, will go above and beyond to get you the car that fits your budget and circumstances. Came here, thinking my boyfriend and I wouldn’t be able to get a car, due to our circumstances and came out with fits your budget and circumstances. Came here, thinking my boyfriend and I wouldn’t be able to get a car, due to our circumstances and came out with 2 cars!!! His skills and customer service are on point, he listens and does whatever he needs to do to get you approved. So happy ! Go and ask for TIM you will not regret it and will leave the dealership with a better deal than expected!!!! Update: after having the car for 3 days the check engine went on, called for 2 days, no call back. After taking it in, I got charged 200$ to fix a fuel sensor, highly disappointed at the run around. The best part was on the phone we were told “it’s not a new car”... More
My experience with 21st Century Auto Group was excellent, and ended with a deal being reached. I was in the market for a used Subaru WRX with very low mileage (>10k miles), and while browsing online, I n and ended with a deal being reached. I was in the market for a used Subaru WRX with very low mileage (>10k miles), and while browsing online, I noticed that a number of the potential hits I flagged were from this dealer, which I filtered for according to a balance of year-model, price and mileage. I put in a request using the CarFax website's "contact dealer" tool, to come in and view one car I really liked, and was contacted by the dealer the same day, and able to schedule an appointment for the following day. I cannot write this review without commenting on how beautiful the place is, which made the experience very comfortable (seriously, if anything, stop in just to see the gallery - exotic fish tanks/ponds, luxury/antique display models, friendly staff). My sales representative, Adam, was very welcoming and accommodating throughout the entire negotiation process. I appreciate his fairness and ability to be straight-up with what he could and wouldn't be able to do for me - it was a very efficient and professional experience, and I believe the final agreement we came to was favorable for both parties. The CarFax were provided, including information of interest like accident/damage reports, previous owners, and remaining warranties. Any vehicle information requested that was not within the advertising/specification was able to be obtained and provided by Adam in a timely manner, with confirming evidence where applicable. I drove the vehicle out of the lot the same day, and I have had no issues with its performance thus far, and it is currently driving as-expected. I would recommend this dealership to those interested in purchasing used cars with low-mileage, based on my experience. More
We bought a trade-in 2014 ML350 Mercedes..Rico was our Salesman,he was genuine and he took care of us..definitely ask for him...Hopefully he’ll sale me the Lambo SUV next year. Salesman,he was genuine and he took care of us..definitely ask for him...Hopefully he’ll sale me the Lambo SUV next year. More
This dealership is amazing. My cousin recommended me here and I sure walked out with a deal like he said I would. Shaq was amazing and made the process easily without any pressure. I will enjoy my new 2017 B and I sure walked out with a deal like he said I would. Shaq was amazing and made the process easily without any pressure. I will enjoy my new 2017 BMW X6 More
Bellah is the best! He helped us with all the process and everything was great and smooth! 5 stars! if you’re looking to buy a car come and ask for him! everything was great and smooth! 5 stars! if you’re looking to buy a car come and ask for him! More