21st Century Auto Group

Best experience ever!! Honestly Jorge was the best to me. It was my first time buying a car/ financing and he made the experience so easy. Took the time to explain every detail from the paperwork to every de It was my first time buying a car/ financing and he made the experience so easy. Took the time to explain every detail from the paperwork to every detail in the Mercedes-Benz truck. Highly recommended!! More

No I was very disappointed in my experience... set of appointment and reconfirmed next morning prior to my 2 hr drive down to New Jersey from Connecticut. Only to find out that they sold that vehicle a f appointment and reconfirmed next morning prior to my 2 hr drive down to New Jersey from Connecticut. Only to find out that they sold that vehicle a few days prior. They had no remorse and try to sell me other vehicles that I was not interested in... They didn’t you even give me any type of apology for their screwup.. buyers beware for anyone else interested in a vehicle there. More

Amazing service. I see why they are the biggest used car dealers in the Northeast. My man Shaquille was the man I came in with low expectations but he made it happen for me. I’m loving my new 2017 BMW 5-Ser dealers in the Northeast. My man Shaquille was the man I came in with low expectations but he made it happen for me. I’m loving my new 2017 BMW 5-Series More

I had the pleasure of working with Adam. He was very polite, professional and transparent with us from the moment we walked in. I would recommend this place to friends and family polite, professional and transparent with us from the moment we walked in. I would recommend this place to friends and family More

Great customer service, Friendly and knows his stuff. Really helped out to find the perfect car that fits me within my budget NJ 21st Century Auto Group definitely the right place to go! Really helped out to find the perfect car that fits me within my budget NJ 21st Century Auto Group definitely the right place to go! More

I Came in on a Saturday morning looking to buy a car so sought after , 2020 Dodge Charger scat pack beautiful cars , Shaquille approached me and was kind , respectful and didn’t waste anytime they worked sought after , 2020 Dodge Charger scat pack beautiful cars , Shaquille approached me and was kind , respectful and didn’t waste anytime they worked a price I couldn’t resist and I left very happy thanks to everyone. More

Just got nice BMW X6 with M-package from Tim, thanks a lot! They made it nice and easy, gave me good payments. Nice place lot! They made it nice and easy, gave me good payments. Nice place More

Great service! Shaquille helped me buy an amazing Jeep Grand Cherokee , great quality and great price! They are not looking to scam you here! Definitely recommend the drive even if you are from out of sta Grand Cherokee , great quality and great price! They are not looking to scam you here! Definitely recommend the drive even if you are from out of state! More

I got a nice deal for a nice SUV from Tim. Amazing customer service. I highly recommend thus salesperson as a professional. Great place, Thanks! customer service. I highly recommend thus salesperson as a professional. Great place, Thanks! More

Good car, WIERD SERVICE. I recently made a purchase Good car, WIERD SERVICE. I recently made a purchase here after finding a vehicle online and calling in to see if it was in stock. I arrived an Good car, WIERD SERVICE. I recently made a purchase here after finding a vehicle online and calling in to see if it was in stock. I arrived and the person who would be helping me “CHRIS” would be standing outside with his dog, (I had mine also which is what attracted him to me) I Immediately tell him what I’m there for so he lets me go see the car and stuff but also is ready to get right to it, no test drive or nothing... BUT not before he also simultaneously continues to work with another couple who was there prior. We finally get to the test drive which to my surprise would be two PERSONAL stops for my sales guy “CHRIS” upon this drive I notice the touch screen is out of place, a dent and the carpets missing. I immediately ask him about getting these taken care of which he is like “yes. No problem we gonna get it all done for you, no prob” I also ask about the history of the car which I already checked up on and seen it was a rental and in my question I asked about that and he said “it belonged to a company fleet, one woman had the car and turned it in when she got a new one” ... funny to me because when I looked in the armrest it had marijuana pieces all around in there AND multiple names was in the Bluetooth so there’s that.... back to the dealer and it just takes hours and hours of paperwork all the while I’m still asking this guy about these repairs I don’t want to leave without as he still assured me it would be handled. Payment time I couldn’t use my card so had to leave with the car to get a cashiers check, my sales person “CHRIS” gives me the car to go do this AND jokingly BUT NOT asks for a bottle of Alcohol as if he made some amazing things happen on my end not to mention the “online price” was $3000 less than what I expected but they hit you with the WHAM cuz of-course nobody is going to check off their 3 discount offers which included money off for (military, student, previous buyer) aka NOT THE AVERAGE PERSON. So that was weird. Finally all done and guess what... all 3 issues I kept asking “CHRIS” about never got done... He told me still , call him because he would be getting carpets to “steal” out another car, and the dent guy would be there next week. I kept calling him and he kept bluffing around and moving dates. Finally while getting the car fully checked I had another dealer to put my screen back into place which is still not perfect, I paid for new carpets myself and my dent is still there. So good car just weird service and “CHRIS” whom is now on my bad side after lying, procrastinating, never getting my things done. Thanx “CHRIS”, whom also previously took my phone and made his own review not knowing that “I AM FATHER REVIEW” More