21st Century Auto Group

100% recommended Without a doubt it is one of the best services of those that I have used. not only for the variety and quality of vehicles they own, but also for the Without a doubt it is one of the best services of those that I have used. not only for the variety and quality of vehicles they own, but also for the warmth of their customer service; I really want to continue using their services in the future and I can only recommend it to those who are looking for a good car dealership More

Quick and smoth Great place, great service!! My salesman Danny made everything quick and Smith! I left with a new car within one hour!! I will deff send more friends Great place, great service!! My salesman Danny made everything quick and Smith! I left with a new car within one hour!! I will deff send more friends his way!! Thank you Danny!! More

In love with my car!!! In love with my carrr!!! I was looking for so long and finally I found the right car for the right price!! Thank you so much Danny!!! In love with my carrr!!! I was looking for so long and finally I found the right car for the right price!! Thank you so much Danny!!! More

Bad service, bad attitude 1. Sales ppl are bullies took shots at everything they could from my income to my credit to “I am surprised they approved you” 2. Owners and sales pe 1. Sales ppl are bullies took shots at everything they could from my income to my credit to “I am surprised they approved you” 2. Owners and sales people give u different versions of stories 3. Pressured me into lowest trade in price 4. Filled out wrong paperwork with wrong registration address with dmv 5. Did not have cars that they advertised online More

Best costumer service! I had a great experience with Daniel! He helped us pit with everything we needed it and made sure we got the car we wanted! Would recommend this place I had a great experience with Daniel! He helped us pit with everything we needed it and made sure we got the car we wanted! Would recommend this place to all my friends and family More

Made my dream come true Woww what an amazing place! I dint know how nice this dealer was and my sales Dani made my dream of owning a convertible become a reality in just an h Woww what an amazing place! I dint know how nice this dealer was and my sales Dani made my dream of owning a convertible become a reality in just an hour!! I will be back!! More

Quick and simple I was amazed by the service saw the car in the internet went over, walking in 10 am by 12:30 was leaving with another car and very happy.Thanks Tim fo I was amazed by the service saw the car in the internet went over, walking in 10 am by 12:30 was leaving with another car and very happy.Thanks Tim for your sevivces will recomend to my friends👏👏 More

financial part of the transaction The financial part of the transaction was handled by Oscar, the GSM. I particularly liked that he was accessible (sat right in the middle of the facil The financial part of the transaction was handled by Oscar, the GSM. I particularly liked that he was accessible (sat right in the middle of the facility, not in a secret back office where "the game" was played) and was personally involved in every aspect of my deal. He was a powerhouse of vehicle information and industry knowledge. He even gave me his personal contact information and made himself available on his day off for a host of my irritating questions. More

Could not have been a better team. Bought a Audi A4 for my mother in law. Greta dealer. Justice, Gary and Karina were all fantastic. They spent time with my wife and I going over the Bought a Audi A4 for my mother in law. Greta dealer. Justice, Gary and Karina were all fantastic. They spent time with my wife and I going over the car picking the options etc. No pressure during the sale process, we had our infant with us who started to melt down. They didnt play any of the what can i do to put you in the car today games. We finalized the deal over the phone. Could not have been a better team. More

TERRIBLE!!!!! Everything I said before is no longer valid. I've never had a worst experience ever. Let's start with I came in to see a vehicle that I had set up an Everything I said before is no longer valid. I've never had a worst experience ever. Let's start with I came in to see a vehicle that I had set up an appointment for and called prior to going to make sure it was there. After driving over an hour to get to the dealership I ask to see the car for my appointment and they sat me with a sales guy. It took him over 20 mins to get to us to tell us he would show us what vehicles he had. I asked if I could see the car that I came to see to which he told me they had to send it back due to failures but he would show me these other cars that he had that were the same year make and model but where 10K more than the one I came to see. After negotiating and waiting over an hour I finally settled on one car to which I shook the managers hand on a price per month. After an additional 2 hours of waiting and signing paperwork when I got into the finance office the lady told me my monthly payment would be XXX which was $50 higher than I was told. I told her I wasn't paying that because I shook on a price with the manager and I would not have agreed to buy the car if that was the case. She got it within $2 of my original promised payment and told me that was the best she could do. After being there for 4 hours I drove off with a 2018 car with 27K, told the full warranty was in tack. As soon as I got home I set up an appointment with the manufacturer dealership to have the car inspected to make sure that it was in good shape. After bringing it to the dealership they tell me that the maintenance program on the car is no longer valid even though 21st century told me it was good. Fine, let's move on. I leave the car with them to tell them it had a creaking noise in the front. I get a call 2 hours later telling me the car is UNDRIVEABLE. There is severe damage to the front end of the car and it will cost $7,500 to fix. This car is essentially 1 year old and was sold to me under the pretense that it was in working shape and everything was inspected. Well that was a complete and total LIE! I'm so beside myself. How can a dealership do this? I will be calling them today to find out what they can do for me but my feeling is it's not going to go well and I will have to be consulting a lawyer under the lemon law for NJ. My advice.... STAY AWAY. I wish I would have read the reviews on the dealership prior to going. STAY FAR FAR AWAY FROM THESE CROOKS! More