
21st Century Auto Group
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,841 reviews
Better prices then every where else. I dealt with Gary and he was great, He actually cared about me being happy with my purchase rather then getting me into someth then every where else. I dealt with Gary and he was great, He actually cared about me being happy with my purchase rather then getting me into something i might not even like. Salespeople like that are hard to come by More
Highly recommend them! Our salesman, Justice, was not only knowledgeable but the most friendly salesperson we have ever interacted with. Karina was also excellent, such warm Our salesman, Justice, was not only knowledgeable but the most friendly salesperson we have ever interacted with. Karina was also excellent, such warm and caring people unlike other salespeople or car dealership we've ever been to. It was an awesome experience. Highly recommend them! More
Great customer service Was very patient and worked tirelessly to ensure I was satisfied, explained step by step exactly what was taking place. Will definitely recommend this Was very patient and worked tirelessly to ensure I was satisfied, explained step by step exactly what was taking place. Will definitely recommend this dealership More
Best Customer Experience As soon as I walked into 21 Century Auto Group, I felt like I was home. I was greeted by my sales person Danny, who did not rush me or ask a ton of q As soon as I walked into 21 Century Auto Group, I felt like I was home. I was greeted by my sales person Danny, who did not rush me or ask a ton of questions, he just offered me a beverage and gave me free run of the entire place and believe me they have a lot of toys. I have just come from 2 Jaguar dealerships looking at cars. I found myself looking at a Audi A8, Maserati Quattroporte and Jaguar XJ L . There aren’t many places that have all three cars to compare, so I was very happy. So I decided on the Jaguar XJ L, let me say most places frown on you going on line and comparing prices, but they challenge you to find a cheaper cleaner car. They were able to get me qualified for a loan, detail the car and out the door in an hour. Now I have to say after going to 2 Jaguar dealerships, Danny new more about the car then they did, he was able to answer all my questions with no issue. After purchasing the car you would think that is where my story ends but it was just the beginning, Danny told me that I have 2 months left on the original Jaguar warranty and if it was his car he would bring it there and have everything checked out from head to toe, so I did. Jaguar came back with a report saying that my brakes and rotors need to be changed, so I called Danny back and he introduced me to his manager Oscar. Let me tell you something about Oscar he is the most stand up person I ever met. Not only did he change my brakes and rotors, he gave me a free oil change and new windshield wipers. Just so you know an oil change on a Jaguar cost 150 and windshield wipers cost 50, I don’t even want to tell you how much the brakes and rotors are. Oscar also apologized to me, saying they should have seen that the rotors where bad and changed them, but let’s be honest I looked at the car and I felt they were good I feel Jaguar was just trying to make a buck. After this experience I felt I should get a warrantee on the car, so I did what anyone would do. I checked on consumer reports and googled the top 5 companies and received quotes. After getting all my ducks in a row I decided to call back Oscar and see what they had to offer. Oscar then introduced me to his wife Karina; she invited me back to the store brining all my quotes. She went thru all of them showing how to read the contract and pointed out all the issues. Not only did she give me a better price on the warranty, she was able to give me a 0 deductible and also called the 2 jaguar dealerships close to where I live and prove to me that they accept the warranty, no other company did that for me. She was more than a thousand dollar cheaper than all the other companies. I have to say it is truly a great place to buy a car, they handle every detail needed. I will be purchasing my vehicles from them. More
Thank you Tim was a great sales representative. He greeted us as soon as we walk in even though he had a customer. He walk us around and showed us the cars he h Tim was a great sales representative. He greeted us as soon as we walk in even though he had a customer. He walk us around and showed us the cars he had that we wanted. He was very knowledgeable about the car we was interested in. He ask us for our numbers and he worked really hard to make sure he met our demands. We left very happy with our new car. Thank you very much Tim. More
Awesome experience at this dealership. Diego took the time to show me what I wanted to see, and some cars I hadn't even considered after he listened to what I experience at this dealership. Diego took the time to show me what I wanted to see, and some cars I hadn't even considered after he listened to what I was looking for. Really worked with me! Would highly recommend them to anyone in the area shopping for a used car. More
We will happily recommend this dealership to anyone! We would absolutely recommend this dealership! We actually drove here from New York, with an infant and it was well worth our efforts! Everyone we dea We would absolutely recommend this dealership! We actually drove here from New York, with an infant and it was well worth our efforts! Everyone we dealt with truly understood our needs and gave their full abilities and attention to have us leave happily! Ask for Diego, Gary or Tim and you won't be disappointed! We will happily recommend this dealership to anyone! More
Good dealership! This is my second car from 21st cantury. The sales team, Diego, Tim and Karina surpass any dealership i have been to. Everyone from sales to finance d This is my second car from 21st cantury. The sales team, Diego, Tim and Karina surpass any dealership i have been to. Everyone from sales to finance dept are completely professional, courteous and go out of their way to help you. Because of 21st century auto groupI will always and only buy used cars from here on out! More
I had a great deal for my Lexus . You should go and see Tim I highly recommend you going to Tim for good deals . Best deal ever ! 2016 Lexus IS 300 ! I’m loving it. Kind man and respectful I highly recommend you going to Tim for good deals . Best deal ever ! 2016 Lexus IS 300 ! I’m loving it. Kind man and respectful More
Great Wow what a great place to buy a car! My salesman Dani went the extra mile to get me the car i wanted at the price i wanted!! Am so happy with my new c Wow what a great place to buy a car! My salesman Dani went the extra mile to get me the car i wanted at the price i wanted!! Am so happy with my new car, Thank you so much!!! More