24 Ford of Easton

A few days ago I had a lo pressure indication on my vehicle and I decided nitrogen would help if I had a leak. The technician gave me 50 lb pressure in each tire, Am I making this up. In the USAF I was vehicle and I decided nitrogen would help if I had a leak. The technician gave me 50 lb pressure in each tire, Am I making this up. In the USAF I was a depot maintenance supervisor in London for military vehicles. My car bounced around after the service of nitrogen and I almost had an accident.Instead of finding the problem in the first place they just removed the air and added nitrogen. Why didn't the tech. roll the vehicle to check? There was a roofing nail which I said to look for in the first visit. I had a low pressure indication a week later and the customer svc. personnel asked if I put air in because they found 50 lb. in the tires Supposed to be 35 in my Honda.. I could sue. as Baystate ford exceeded the max allowable pressure. Do you have a guy on the staff who is in a hurry? Are they on commission? I could demand new tires or go to the AG now. I will wait for your response More

Great service and a great atmosphere work done in a timely manner they go over the work that need s to be done and any other work that you may need soon timely manner they go over the work that need s to be done and any other work that you may need soon More

Dealership is extremely clean and spread out. Set up good for COVID battle we are all going through right now. Had the largest used inventory of F-150’s around. good for COVID battle we are all going through right now. Had the largest used inventory of F-150’s around. More

Great experience overall. Would recommend to family and friends. Looking forward to going back for service. Great experience with service advisor and very responsive to contacting when vehicle was done. friends. Looking forward to going back for service. Great experience with service advisor and very responsive to contacting when vehicle was done. More

Easy to work with and they always follow up, even on in warranty repair requests. John Ridings has kept me posted on the whole process warranty repair requests. John Ridings has kept me posted on the whole process More

They explained what service they provided and then told me that I would need new tires they went over my options and I selected the new tires me that I would need new tires they went over my options and I selected the new tires More

I’ve never had a problem with the service department, called up for a battery and they told me to come in and they would take care of it , only took about 45 minutes👍👍 called up for a battery and they told me to come in and they would take care of it , only took about 45 minutes👍👍 More

My wife and I had a great experience. We were never pressured into making a purchase and when we decided to buy they met our price. pressured into making a purchase and when we decided to buy they met our price. More

I don't agree with need to replace front glass with only a small nick to get state inspection sticker. Otherwise, staff was very polite.. a small nick to get state inspection sticker. Otherwise, staff was very polite.. More

Katelyn, Tom, Tonny and Mark were all amazing! Very friendly and welcoming. Easy process from beginning to end. friendly and welcoming. Easy process from beginning to end. More