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24 Ford of Easton

South Easton, MA

4.4
1,089 Reviews

703 Washington St

South Easton, MA

02375

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1,089 Reviews of 24 Ford of Easton

March 19, 2021

Service was fast, professional and friendly on my Edge and my 150 van. Their work is always A1. i highly recommend them to anyone needing service on their vehicle. More

by BBCORN
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros, Amber Goudreau
Mar 22, 2021 -

24 Ford of Easton responded

We are so pleased to hear you had an excellent experience with our team and service. We appreciate the amazing rating and we hope to see you again.

March 18, 2021

Dealership sent me a postcard about recalls on vehicle. Called and made an appointment to have recalls fixed. When picking up vehicle was informed parts were not available. Had to reschedule at another tim More

by SDEVANEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Capece, John Viveiros, Amber Goudreau
Mar 19, 2021 -

24 Ford of Easton responded

Hello, we are sorry to hear of the inconvenience during your visit, and we appreciate you taking the time to provide feedback. Please feel free to give our General Manager, Bill Capece, a call at 781-344-3500 if you would like to discuss. We hope that your next visit with us will be a 5-star experience!

March 16, 2021

Had back up camera malfunction. Brought vehicle in and discovered there was a recall on the item needing repair ie new wiring harness. Part was ordered and installed next day. So far so good. Great team a More

by boatz_1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Mar 17, 2021 -

24 Ford of Easton responded

Thank you for the kind words and 5-star rating! We're happy to hear you had a great experience with our service team. Have a great day!

March 16, 2021

The customer service and quality of work at Quick Lane at Baystate Ford is always excellent and keeps me going back and recommending them to friends and family. More

by BILLYR915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desk person at Quick Lane.
Mar 17, 2021 -

24 Ford of Easton responded

We love hearing from our returning customers, Billy! Thanks for the 5-star recommendation and we look forward to seeing you again!

March 15, 2021

Great service Dept. Time on work was right on as promised. I will be back for service again on my other Ford cars. Thank you More

by IRONMAN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Mar 16, 2021 -

24 Ford of Easton responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

March 11, 2021

I have always received excellent service and great customer care at Baystate Ford in Easton. Even though I moved further away to another town I always bring my vehicle to Easton Baystate Ford for serv More

by SANDRANDERSON271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros
Mar 12, 2021 -

24 Ford of Easton responded

We love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review. Thanks for coming back to us!

March 09, 2021

I brought my car in for 3 reasons, all taken care off. Was in and out in reasonable time. Treated with respect & kindness . I will come back, when necessary for future service , Thank you, BayState Ford More

by leeamckenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros, Amber Goudreau
Mar 10, 2021 -

24 Ford of Easton responded

Thanks for the lovely review and rating! So pleased to hear you had a great experience during your service visit and we appreciate the kind words.

March 08, 2021

I was shopping around and Baystate gave me the experience and deal that I needed. Had not planned on buying a car that day but could not turn down the deal. Katelyn was the best!! More

by STACIE.PIERCEOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Douglas
Mar 09, 2021 -

24 Ford of Easton responded

We are very happy to have provided you with such a positive experience, Stacie! Congrats on your purchase and enjoy!

March 07, 2021

I appreciate all that was done for me by Ford to get my new truck. The sales person was great and the upper management also worked great with me and my needs More

by BOBBYD1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Pierce, JON RYDINGS, Amber Goudreau
Mar 08, 2021 -

24 Ford of Easton responded

Congrats on your new truck! We love hearing from our customers about their car buying experience, thank you for sharing. Take care and enjoy!

March 07, 2021

My car smelled of cigarette smoke when I picked it up. I am assuming the car doors or windows were left open and the smoking was taking place in the shop. More

by JIBBA23
Recommend Dealer
No
Employees Worked With
Anthony Capece
Mar 10, 2021 -

24 Ford of Easton responded

Hello, we are concerned to read this review regarding your car smelling of smoke and would like to discuss it with you. At your convenience, please give our General Manager, Bill Capece, a call at 781-344-3500. Thank you.

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