24 Ford of Easton

This is the worse dealership experience of my entire life. They are shady as xxxx. They don't communicate. They lie. They ask you to lie to the bank. And then to top it off on my case They snuck a 1800. life. They are shady as xxxx. They don't communicate. They lie. They ask you to lie to the bank. And then to top it off on my case They snuck a 1800.00 service plan into my contract without any signature. Any talk of the service plan. And when I caught it They said due to my credit they had to do it for the bank to give the loan. Now after a week of being patient with no call back I finally go in to pick up the car. Again I have to call the bank and LIE ABOUT THE AMOUNT I PUT DOWN. I Get the car and look at the paper work and see the extra 1800. After meeting with them they said they want to take the car back which would have ruined my weekend. Then they started disrespecting me saying how other dealerships couldn'tget me a loan which was untrue. And I definitely got heated and totally called them out for the shady business they are. The manager was belittling me out the door. I am a veteran and overall respectful guy. I have texts messages and emails. Left voice-mail and never got calls back. And I'm suppose to me ok with them adding this charge. I will be contacting the BBB. ALSO THE THE Attorney General office Tuesday. I said one swear word over beinG lied to my face. I am a protected veteran by the A.D.A. act. I plan on taking this as far as I can. Just completely disgusted. P.s. I still don't even know my so called "service contract". They are despicable and the manager who was the name calling and demeaning me was Damien. More

Associates are rude and just a simple recall replacement was like I was paying to get my whole engine replaced. Every step was painful from making the appointment to picking up my car. I would suggest getti was like I was paying to get my whole engine replaced. Every step was painful from making the appointment to picking up my car. I would suggest getting new associates/ upper management maybe some females. You can change the name of the dealership but you if you keep the same people it’s still a swamp. I would never consider even an oil change there or buy a car! More

Been dealing with this location for 10 plus years the dealer just was sold a short while ago so far the new ownership has been great. dealer just was sold a short while ago so far the new ownership has been great. More

Love working with Ford 24! Took me before my appt and was done right away. Always pleasant and efficient. Took me before my appt and was done right away. Always pleasant and efficient. More

Service was quick, polite staff. The salesman, as expected, try to trick you so buyer beware. The salesman, as expected, try to trick you so buyer beware. More

Seems to be short staffed other than that good experience , pleasant and courteous sales staff , pleasant and courteous sales staff More

The people at Ford of Easton were very nice! I always ask the mechanic how everything went and he answered all the questions I asked him he did a great job! I always ask the mechanic how everything went and he answered all the questions I asked him he did a great job! More

It was almost like I dropped off a different vehicle than the work was quoted for. They honored the price but I was very surprised on the stuff they marked up. The next day I try to use my remote starter and the work was quoted for. They honored the price but I was very surprised on the stuff they marked up. The next day I try to use my remote starter and it will not work. They refused to call me back. Not happy. It’s a shame that right up the street from me too. As of nowThey won’t be seeing me again More

John was very polite unhurried and thorough. I left my tablet there and they kept BBC it for me. Everything was explained in great detail and done quickly I left my tablet there and they kept BBC it for me. Everything was explained in great detail and done quickly More

Very professional and answered all my questions. Made buying experience very easy and simple to complete Made buying experience very easy and simple to complete More