24 Ford of Easton

Christine in sales was fair, professional, knowledgeable and enjoyable to work with. I honestly hate car shopping but this was the best experience I’ve had. and enjoyable to work with. I honestly hate car shopping but this was the best experience I’ve had. More

Work was good, no assistance with warranty rental car or reimbursement. Sent an email per Amanda on January 11th in no response yet, please respond! reimbursement. Sent an email per Amanda on January 11th in no response yet, please respond! More

I brought my 2016 F150 in for a water pump I need my truck daily for Work Anthony at the desk was very accommodating and professional they took my truck in diagnostic and got it back about four days ear truck daily for Work Anthony at the desk was very accommodating and professional they took my truck in diagnostic and got it back about four days earlier than I thought I was going to the next truck I buy will be from Baystate Ford or any repairs that may be needed on this one will also be at Baystate More

Good experience. Price was high to diagnose the issue. Anthony did a good job with communication and helping to make sure a recall got taken care of. Anthony did a good job with communication and helping to make sure a recall got taken care of. More

I needed a new Explorer as my 2016 Explorer was totaled a few weeks ago, I called Chuck Jones at Baystate Ford, as he was the person who sold me the 2016 Explorer.I prefer a car with light interior. He conta few weeks ago, I called Chuck Jones at Baystate Ford, as he was the person who sold me the 2016 Explorer.I prefer a car with light interior. He contacted me a few days later and he said he found one that he new I would like and he was right, I picked it up last night and it has everything and more that I requested in my new car. Baystate Ford is an excellent dealership. More

Great service and supreme patience in dealing with me. And my bill= zero. Honesty and integrity = great business. I’ll certainly return. And got free ride to pick up my car. Brought it in for rec And my bill= zero. Honesty and integrity = great business. I’ll certainly return. And got free ride to pick up my car. Brought it in for recall repairs when it wouldn’t start. Got back and it was all set. More

I'm on the third vehigotcle I got from Baystate Ford never had any problems With anyone at the service department Allways got. Problems taken care of. never had any problems With anyone at the service department Allways got. Problems taken care of. More

Anthony has always been a great service rep to work with. He is very professional and doesn’t beat around the bush. Always a pleasure to work with. He is very professional and doesn’t beat around the bush. Always a pleasure to work with. More

Great experience with service department, explained all service recommended. Work completed quicker than expected. I have been using this service department since 2013 and highly recommend them service recommended. Work completed quicker than expected. I have been using this service department since 2013 and highly recommend them More

After buying a f150 lariat and 4000 miles later I’m stuck with a Trk that will not pass inspection because the tires don’t have enough tread told to me by your service dept yesterday that’s bad business I’m with a Trk that will not pass inspection because the tires don’t have enough tread told to me by your service dept yesterday that’s bad business I’m pissed More