24 Ford of Easton

We stopped at Baystate Ford to see what they had for used Ford Fusions. Sam Pierce was very helpful and showed us a very nice one. We decided to purchase that car and he was very helpful in getting us thro Ford Fusions. Sam Pierce was very helpful and showed us a very nice one. We decided to purchase that car and he was very helpful in getting us through the process. He is very knowledgeable about the vehicles and I would recommend anyone going in and talking to him More

Service was quick and timely as always and any issues I report are always investigated and fixed on the day if possible. Always have a good experience at BayState Ford report are always investigated and fixed on the day if possible. Always have a good experience at BayState Ford More

John was great! Very professional and respectful. He called back every time he said he would... not all service reps do that and I get very aggravated by it. called back every time he said he would... not all service reps do that and I get very aggravated by it. More

I went in to purchase a Ford Explorer with some features that I absolutely needed in a car and Baystate Ford gave me just that! that I absolutely needed in a car and Baystate Ford gave me just that! More

Service was great Christine was friendly and extremely helpful to me considering I am not so knowledgeable when it comes to technology, she set up and explained everything I needed to know helpful to me considering I am not so knowledgeable when it comes to technology, she set up and explained everything I needed to know More

5 stars all around. Word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word More

This is my second factory order with Baystate, and would recommend them highly. My new vehicle came as ordered with updates during assembly and shipping. recommend them highly. My new vehicle came as ordered with updates during assembly and shipping. More

Brought my car in twice for clutch work. Both times work was not performed due to your incompetence. Your service department is a complete disgrace! was not performed due to your incompetence. Your service department is a complete disgrace! More

Very professional, responsive and personable. I truly appreciate the top notch service of the entire team!!! Kaetlyn was knowledgeable and patient with me the throughout my visit. Most of all it was comp appreciate the top notch service of the entire team!!! Kaetlyn was knowledgeable and patient with me the throughout my visit. Most of all it was completed in a few hours. More

Excellent experience! First time buying from this dealership. Tom, Katelyn, and Toni were easy to work with and very friendly. I would definitely buy again. dealership. Tom, Katelyn, and Toni were easy to work with and very friendly. I would definitely buy again. More