24 Ford of Easton

great service i have no complaints the lady in the service department was awesome and easy to deal with she was smart and polite good job on all warranty service service department was awesome and easy to deal with she was smart and polite good job on all warranty service More

Very professional and accurate! While waiting I was given updates throughout the entire process! My visit had a complex issue but the service staff made my wait comfortable and understanding. given updates throughout the entire process! My visit had a complex issue but the service staff made my wait comfortable and understanding. More

I have always used Ford dealership for repairs,etc. Professional staff,timely updates on what is needed,time frame and price. Loaner car or rideoffered if needed. Keep up the good wor repairs,etc. Professional staff,timely updates on what is needed,time frame and price. Loaner car or rideoffered if needed. Keep up the good work . More

Quick Lane was fast and very easy. John made this visit extremely fast. There is nothing more I can say about Baystate Ford Quick Lane extremely fast. There is nothing more I can say about Baystate Ford Quick Lane More

I was very happy with my service but you should give the technician glass cleaner tho there were grease prints all over the new mirror after he replaced it.not sure about my taillight but I replaced it Sund technician glass cleaner tho there were grease prints all over the new mirror after he replaced it.not sure about my taillight but I replaced it Sunday.they did cover the interior tho I appreciate that thank you More

Came in to buy 2 new tires.service was good.wait time was good.next day discovered one of the new tires was losing air.returned and was taken care of quickly.it was a leaking valve stem that was never check good.next day discovered one of the new tires was losing air.returned and was taken care of quickly.it was a leaking valve stem that was never checked or replaced.the next day I drove 2 hours to cape cod and discovered one of the lug nuts from the same wheel was missing.i was not happy.poor workmanship. More

Went in for my first oil change since buying my truck. Service rep was polite and answered all of my questions. It did not take long for them to change my oil. All in all, service was great and I will Service rep was polite and answered all of my questions. It did not take long for them to change my oil. All in all, service was great and I will be coming back with my wife’s car as well. More

The service department bent over backwards to make sure my truck was repaired to my satisfaction including dealer with a 3rd party warranty company. Thanks. my truck was repaired to my satisfaction including dealer with a 3rd party warranty company. Thanks. More

Great service and very personable!I went in for an oil Great service and very personable! I went in for an oil change and tire rotation. Technicians found a problem with the ball joint arm which I had fix Great service and very personable! I went in for an oil change and tire rotation. Technicians found a problem with the ball joint arm which I had fixed a little over ago. I was very satisfied with the work and service! More

Great customer service at Baystate Ford! The staff were polite and friendly! I received an oil change and inspection sticker and they took me right away and the wait was not too long. Thanks Baystate! polite and friendly! I received an oil change and inspection sticker and they took me right away and the wait was not too long. Thanks Baystate! More