24 Ford of Easton

Sticker We were promised a quick trip to obtain the registration, some bed liner equipment and an inspection sticker on my companies newly leased vehicle. Fo We were promised a quick trip to obtain the registration, some bed liner equipment and an inspection sticker on my companies newly leased vehicle. For the second time we received exactly what was promised. Chuck, our salesperson, even stopped into the service center to make sure everything was going well. We were in and out in under the original timeline we were given. Just a side note, a customer had some questions about a tire rotation-they were in for a covered oil change I believe-and I witnessed the service manager go above and beyond to take care of this customer's request. The service crew were all polite, courteous and efficient. More

I was only looking for an oil change. Yet they took the time to inspect any issues on my vehicle. Thank you for being detail-oriented! time to inspect any issues on my vehicle. Thank you for being detail-oriented! More

They were able to fit me in for service and they were very busy. The work was completed in a short amount of time. They are professional and courteous. very busy. The work was completed in a short amount of time. They are professional and courteous. More

Huge improvement from my service experience with the “previous administration.” All commitments for status updates and deadlines were met as promised. Thank you very much. “previous administration.” All commitments for status updates and deadlines were met as promised. Thank you very much. More

They went above and beyond during this difficult covid 19 reasonable price quick and easy I’ll definitely be recommending them to my friends and family 19 reasonable price quick and easy I’ll definitely be recommending them to my friends and family More

I have been buying and leasing cars since 2015. From I have been buying and leasing cars since 2015. From the sale department to service I have been very pleased with Baystate Ford Sam in the sale I have been buying and leasing cars since 2015. From the sale department to service I have been very pleased with Baystate Ford Sam in the sale and mike in service have always taken care of my vehicle needs . All the staff are well trained in and always will to help More

Excellent service Chuck met us upon entry, answered all our questions, paid attention to what we were looking for and what mattered to us and found us the perfect vehic Chuck met us upon entry, answered all our questions, paid attention to what we were looking for and what mattered to us and found us the perfect vehicle. Tina handled the paperwork quickly and was a pleasure to work with. More

Great experience at Baystate First with Christine Coriarty. She was friendly and knowledgeable. No pressure tactics, process was smooth. Wouldn't hesitate to buy there again Coriarty. She was friendly and knowledgeable. No pressure tactics, process was smooth. Wouldn't hesitate to buy there again More

BayState Ford has always been the best service department I have ever experienced. No matter what I have always experienced compassion, politeness and respect be it in the quick lane or fill service. This la I have ever experienced. No matter what I have always experienced compassion, politeness and respect be it in the quick lane or fill service. This last experience was no exception. The last thing the manager said to me was,”please tell me mrs M if there is anything else I can do for you “. Where else does someone ask you that? More

Thank you Christine...wanted to upgrade to a SUV..arrived @9:30am..her & her team made it happen for me to drive off the lot in just a few hours! You rock! @9:30am..her & her team made it happen for me to drive off the lot in just a few hours! You rock! More