Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
24 Ford of Easton
South Easton, MA
1,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Filter Reviews by Keyword
By Type
1,086 Reviews of 24 Ford of Easton
January 27, 2020
I found my salesman to be very knowledgeable about the product he was showing me. He knew how to operate all the bells and whistles of my new truck. product he was showing me. He knew how to operate all the bells and whistles of my new truck. More
by DBC01886
Verified CustomerEmployees Worked With
Sam Pierce, Mark Goldberg, Jessica Balzano
January 24, 2020
Andy met me and my wife at the front door and was understanding when told we were just looking. But I feel in love with a truck and Andy spent the time to get me the deal that I wanted. Very understa understanding when told we were just looking. But I feel in love with a truck and Andy spent the time to get me the deal that I wanted. Very understanding and knowledgeable. Upon pickup of my vehicle, Andy met me and spent an hour and a half making sure I understood everything on the truck. And they stayed past closing time. I’m thankful and appreciative of the service and time spent. I will send him any referrals I can. More
by Davethebarber96
Employees Worked With
Peter Charlebois, Mark Goldberg, Andy Gill, Andy Gill
January 22, 2020
My 2016 F-150 broke down in a Sunday in another town at a store. I had to have it towed to Baystate. My truck was in yhe shop for 9 days, everyday I would get a different excuse (battery died during diagnost store. I had to have it towed to Baystate. My truck was in yhe shop for 9 days, everyday I would get a different excuse (battery died during diagnostics, still have the same battery, technician not in, only the one that started working on it can do the job, ordered wrong part, didn’t have an appointment, if I knew it was going to break down I would have made an appointment) I was never offered a rental, which I belive is covered in the extended warranty. I also mentioned when talking to the service department that the stop/start option did not work, was told it would be fixed and was part of the original problem (wiring harness), the start/stop option still does not work. On the good side, the repairs were covered other than the deductable, recalls were installed. The service department was always polite but the excuses and time to get my truck back were unacceptable in my opinion. If I was originally told it would be a week or so to get my behicle back I would have been fine with it and gotten a rental but I was inder the impression it was day to day. Thanks David Cappiello More
by Capp
Employees Worked With
Anthony Capece
January 20, 2020
Excellent Experience w/ Sales and Service I recently bought a Ford Fusion from Andrew Gill. He was excellent and he took the time to explain all of the functions and features, which I found to I recently bought a Ford Fusion from Andrew Gill. He was excellent and he took the time to explain all of the functions and features, which I found to be very professional. My vehicle began having an issue with the audio unit shortly after and I dealt with Anthony and Jon in Service. My concern was fixed by Brian the tech and seems to have been corrected by a simple computer flash/update, which was done while I waited. They even topped my washer fluid off, which seems small, but it meant a lot to me. More
by Dean Kablenko
Employees Worked With
JON RYDINGS, Anthony Capece, Andy Gill, Andy Gill
January 20, 2020
Excellent Service Department When going in for service i was greeted with a bright smile and happy faces. I got my car in and out for service within 25 mins. Highly recommend brin When going in for service i was greeted with a bright smile and happy faces. I got my car in and out for service within 25 mins. Highly recommend bringing your car in for service here! More
by Cfay27
Employees Worked With
JON RYDINGS, Jon Viveiros
January 18, 2020
Great place to buy a car. They make it so easy and stress-free. Chuck really knows the product and informed me of all the features of my new vehicle! stress-free. Chuck really knows the product and informed me of all the features of my new vehicle! More
by A_prioli
Employees Worked With
Chuck Jones
January 16, 2020
Uirys, was really helpful and fast. This was the fastest car buy. He listened what we want and he made it happen fast. We was in and out so quickly car buy. He listened what we want and he made it happen fast. We was in and out so quickly More
by eucimarprado
Employees Worked With
Uirys Gomes, Peter Charlebois
January 16, 2020
I had a great experience with Baystate ford, they walked me through the whole process and got my new vehicle registered and on the road in only one day! I couldn't have asked for a more helpful sales rep th me through the whole process and got my new vehicle registered and on the road in only one day! I couldn't have asked for a more helpful sales rep than Katelyn Douglas, she knew what she was talking about and was more than happy to explain everything. Thanks Baystate! More
by emily.leclerc1
Employees Worked With
JON RYDINGS, Katelyn Douglas
January 08, 2020
Chuck was extremely helpful, and made the process of getting a new car as easy as it can be! I highly recommend going to Chuck if you are thinking of getting a new car! getting a new car as easy as it can be! I highly recommend going to Chuck if you are thinking of getting a new car! More
by ryanfoley1996
Employees Worked With
Chuck Jones
January 08, 2020
Pleasant, knowledgable, personable — the sales and administrative staff made my shopping easy. I found a leasing deal I can manage on the truck I wanted. administrative staff made my shopping easy. I found a leasing deal I can manage on the truck I wanted. More
by JIMFRANKLIN
Employees Worked With
Christine Coriaty, Mark Goldberg, Andy Gill
