24 Ford of Easton

Feel at ease Andy in Services is hard working and a consumer advocate. Problems are solved only when his customers are satisfied, and making the effort to keep in Andy in Services is hard working and a consumer advocate. Problems are solved only when his customers are satisfied, and making the effort to keep in contact with his customers was a strong point. More

Super duty electrical issues Went in for gremlins in my 17 super duty, they couldn’t locate the issues and said ford would send technician to evaluate, waited a day no results wen Went in for gremlins in my 17 super duty, they couldn’t locate the issues and said ford would send technician to evaluate, waited a day no results went on line myself and found the issues plus a technical service bulletin from ford w the issues call we’d the dealer and whalla they could fix it with a new wiring harness that needed replacing that I let them know about, leaves me wondering why they didn’t know and how long it was gonna take for repairs, then they wanted to charge me for disconnecting my aftermarket remote start so they could diagnose the issues they relented on that, otherwise Step was very helpful More

Had an oil change, and 4 new tires Patrick was very helpful to let me know it was time to think about new tires and I agreed. Had the works. I was taken as soon as I came in and did no Patrick was very helpful to let me know it was time to think about new tires and I agreed. Had the works. I was taken as soon as I came in and did not have to wait a long time for the service to be completed. More

Great Experience I recently purchased a 2015 Edge at Baystate Ford. I had a great experience with Patrick throughout the sales process. I would highly recommend this d I recently purchased a 2015 Edge at Baystate Ford. I had a great experience with Patrick throughout the sales process. I would highly recommend this dealership. More

Fast and easy Had a nice experience with Katelyn the process was quick and easy Thank you for what you all did I would recommend this dealer. Thanks again Had a nice experience with Katelyn the process was quick and easy Thank you for what you all did I would recommend this dealer. Thanks again More

always willing to accomodate Service and parts dept are top notch. I have a fleet of over 300 vehicles and baystate keeps the wheels turning. They understand the sense of urgenc Service and parts dept are top notch. I have a fleet of over 300 vehicles and baystate keeps the wheels turning. They understand the sense of urgency with getting a fleet vehicle back on the road. More

Above all the rest! I searched for over a year for the best deal and none seemed to exceed my expectations until I met a humble gentleman who listened too my millionth qu I searched for over a year for the best deal and none seemed to exceed my expectations until I met a humble gentleman who listened too my millionth question. I was not looking for anything fancy just reliable. This was my most important decision and he helped me through some choices and then I realized my long search was completed... there it is!!! To date I am now a very satisfied FORD customer who’s specifications are fulfilled beyond my expectations! Thank you. More

Was a pleasant experience to deal with salesman and would Great experience with dealership,did not push me into getting in a new vehicle,did not push me into buying a new vehicle.,pleasure to do business w Great experience with dealership,did not push me into getting in a new vehicle,did not push me into buying a new vehicle.,pleasure to do business with. More

Service I am the owner of a used car lot. The staff at Bay State are absolutely Awesome! I bring customer cars here for service, and they treat my customers l I am the owner of a used car lot. The staff at Bay State are absolutely Awesome! I bring customer cars here for service, and they treat my customers like they're own. Stephany Alves is a great service writer, she cares, you just don't see that anymore. I've also bought parts here for a number of years. Again, the staff are knowledgable and reasonably priced. I would recommend this dealership to everyone! Paul Routson Car Guys More

Hard working Sam was very helpful and patient while I check out the Ford Escape. I am not ready right now and he did not push or try to manipulate me to stay at t Sam was very helpful and patient while I check out the Ford Escape. I am not ready right now and he did not push or try to manipulate me to stay at the dealership. Truly appreciated that. He also followed up with a call a few weeks later He is someone to ask for when thinking of buying More