24 Ford of Easton

The best Ford Dealership ever!!!! The staff was very helpful and friendly. I would recommend Bay State Ford to all my friend. My car was ready the same day and I was asked if I wante The staff was very helpful and friendly. I would recommend Bay State Ford to all my friend. My car was ready the same day and I was asked if I wanted to pick it up the same day or the next day, it was up to me. More

Great Customer Serivce and Great Customer Satisfaction. I have always had great experiences with your Salesman Chuck Jones, Not pushy and always accommodating. Is very knowledgeable in the business and alw I have always had great experiences with your Salesman Chuck Jones, Not pushy and always accommodating. Is very knowledgeable in the business and always makes my transaction very smooth and enjoyable. Great business attitude and sense of humor. My whole family deal with Chuck, husband, daughter, nieces and myself and wouldn't have it any other way. Hope he doesn't' retire on us. LOL Hats off to CHUCK!!! More

I purchased a certified pre owned Ford Focus Fernando was very accommodating and attentive. He did all he could to make the process go smoothly. I drove up from the Cape on Saturday and picked u Fernando was very accommodating and attentive. He did all he could to make the process go smoothly. I drove up from the Cape on Saturday and picked up the car the next Tuesday, saving me extra trips. More

New Car - 2018 was fine. Helped out with my decision . Car was nice. So far very happy. Got service warranty - so eager to see how they will take care of me. was fine. Helped out with my decision . Car was nice. So far very happy. Got service warranty - so eager to see how they will take care of me. More

Professional and Personable Saleswoman Christine McCabe was the member of the Bay State sales staff that handled my leasing deal on a 2018 Ford Edge. Very informative, the price worked out Christine McCabe was the member of the Bay State sales staff that handled my leasing deal on a 2018 Ford Edge. Very informative, the price worked out to be right within the range I was looking for, and it was a real joy to go into the dealership on Monday afternoon, have her find the car I was looking for, have the deal finalized that very day and to drive home on Wednesday with the new car, all insured, registered and ready to go. Would I recommend Christine as a salesperson? Of course I would, very much so - she's the best! Nicholas Smith was very helpful and informative too, handling the paperwork end of closing the deal. More

Great Customer Service!! We were due for a new lease and choose to go with Baystate Ford for a second time. We worked with Chuck Jones, who made it a easy and positive experie We were due for a new lease and choose to go with Baystate Ford for a second time. We worked with Chuck Jones, who made it a easy and positive experience. We got the SUV we wanted, Chuck explained and took his time with us until we were comfortable with all the new features. All the paperwork was done for us while we snacked on fresh made popcorn. Thanks' again Chuck we enjoyed doing business with you. Want to give a shout out to Tony, she was wonderful to deal with as well. More

Positive Experience. Quick, easy, and informative. Positive experience. Would definitely do it again. When I got to Baystate, Christine McCabe asked if she could assist me Quick, easy, and informative. Positive experience. Would definitely do it again. When I got to Baystate, Christine McCabe asked if she could assist me. I told Christine what I was looking for. Didn't take long to find it. Christine then explained all the features. She made it simple. Then it was just a matter of paperwork. Love my new wheels. More

Easy Dealership to work with I found Patrick helpful but in no way pushy. He gave us time to investigate other vehicles and supported “our” process. We never felt hurried to make I found Patrick helpful but in no way pushy. He gave us time to investigate other vehicles and supported “our” process. We never felt hurried to make our decision. More

RECALL WORK Came in for a state inspection. Great service and quicklane advisor was very helpful and informative. Will definitely use this dealer as my service Came in for a state inspection. Great service and quicklane advisor was very helpful and informative. Will definitely use this dealer as my service center for all of my vehicle's needs. More

Great 👍 Well very happy and surprised with how easy and enjoyable this purchase was from others thanks u so much Baystate Ford and Rob Sanford you guys have m Well very happy and surprised with how easy and enjoyable this purchase was from others thanks u so much Baystate Ford and Rob Sanford you guys have my Business for ever ! More