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495 Chrysler Jeep Dodge Ram

Lowell, MA

4.7
668 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle, but in the maintenance and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store every day. You can call me direct at 978.454.1400 and speak with me personally. Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 668 reviews

September 01, 2021

Josh was great good experience as always at 495 Jeep. Spent time with me finding the right car even came in on his day off More

by Clt2bos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Berberena
August 28, 2021

Jack Diprieto and Patrick Poirier. These two gentlemen know how to treat a customer. A+professionalism and quality service! First round is on me g. More

by Rahquise123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack D. Patrick P.
August 23, 2021

I bought my Jeep Grand Cherokee in 2015 and have been very happy with the after service care that I need for routine maintenance I also feel comfortable as they explain me what the problem is which mak More

by ruerustyoscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
As it has been 5 years I can’t recognize names but recall as being outstanding and arranged to get me home if my jeep needed more time to finish service
August 18, 2021

I'm owner of the new RAM TRX, I had some issues related warranty concerns and had some back and forth. 495 has put the customer satisfaction on top of their priorities and resolved my issue, this extremel More

by Gaston Menarvino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel Choiniere
August 18, 2021

All the people I talked to were very nice they understood what I wanted to have done. Yes I would go back to this dealer. More

by blueeyes314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra, Kyle, Ellen
August 18, 2021

This is the 3rd time that we purchase a vehicle from 495, they are amazing. Phil is knowledgeable, respectful and dedicated. He never once made us feel pressured, he knew details about all of the different v More

by isa178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick , Phil Prieur
August 09, 2021

Excellent customer service, Phil was helpful and knowledgeable and great to work with More

by Chenevertgregg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Prieur
July 31, 2021

Terrible experience. I made a appointment two weeks out for a time. They didn’t take me till three hours after my scheduled appointment. They also never informed me about issues I had with my car, never to More

by ctmradams1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shahriar Ghandchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

495 Chrysler Jeep Dodge Ram responded

I apologize for the lack of communication like many business we had some staffing issues in the summer. We have since improved this and would like to invite you back and hopefully we can exceed your expectations.

July 31, 2021

Good service all around. Joshua was extremely helpful during the entire sales process. All my questions were answered in a timely manner. Thank you for a good car purchasing experience. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Berberena
July 23, 2021

They have very poor customer service the service manger didn't want to fix my truck when it was damaged while at the service department I asked if I had to get an attorney he laughed and said that's a loa More

by Dday
Customer Service
Recommend Dealer
No
Employees Worked With
Shahriar Ghandchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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