495 Chrysler Jeep Dodge Ram

EXCELLENT SERVICE I was very satisfied with my service this morning. Oscar is always very friendly and courteous. The waiting room also had muffins and goodies, inclu I was very satisfied with my service this morning. Oscar is always very friendly and courteous. The waiting room also had muffins and goodies, including a large bowl of fresh fruit. Coffee is always plentiful. I always enjoy bring my ram in for service. You are treated like an individual not a number. More

Oscar Kulins and the 495 CJD Service Team I service my 2008 Jeep Liberty and my 2014 Dodge Charger at 495 CJD and I have had other vehicles serviced there since they opened. Oscar Kulins and I service my 2008 Jeep Liberty and my 2014 Dodge Charger at 495 CJD and I have had other vehicles serviced there since they opened. Oscar Kulins and his Staff are curtious, knowledgeable, and attentive to all of my needs and I cannot recommend them enough. More

Great Service, Excellent &Timely Maintainence & Repair October 20, 2015 Thank you Mr. Oscar Kullins and your service team for excellent and timely repair & maintenance service. All service work has always October 20, 2015 Thank you Mr. Oscar Kullins and your service team for excellent and timely repair & maintenance service. All service work has always been completed with competence and for a fair price. Mr.Oscar Kulins, service manager consistently displayed a professional manner, demonstrating sincere concern for his customers service needs. We have been very satisfied customers of Mr. Kulins & the 495 Jeep service center team and plan on continuing our car service with this skilled car care team. Thank you! Allan & Susan Jussaume, Lowell, Massachusetts More

Knowledgeable, qualified, & expert Service Department The Service Department at 495 Jeep located in Lowell, MA, is a first class operation. Oscar Kulins is technically qualified & competent, always provi The Service Department at 495 Jeep located in Lowell, MA, is a first class operation. Oscar Kulins is technically qualified & competent, always provides excellent advice & service. For several years Oscar has been servicing my Jeep Grand Cherokee, allowing the vehicle to run excellent, with no unforeseen problems. Oscar always insures my Jeep is in safe condition, & meets OEM specdifications. Accomodating, & technically competent, Oscar insures that customer expectations are met or exceeded. The entire staff at 495 Jeep, to include Oscar & Jason in the service department ,continue to provide outstanding customer service, & maintenence technical support. More

Service is second to none The service department at 495 is second to none. every time I bring in my car for service I receive unbelievable service from the service manager Osc The service department at 495 is second to none. every time I bring in my car for service I receive unbelievable service from the service manager Oscar Kulins is very knowledgeable and honest. This is the type of service that keeps customers happy and encourages repeat customers at this dealership. More

Very Knowledgeable My experience was so great the first time I bought a vehicle from Eddie that I made sure I went back to him when I was ready to buy my next vehicle. H My experience was so great the first time I bought a vehicle from Eddie that I made sure I went back to him when I was ready to buy my next vehicle. He is extremely knowledgeable and knew exactly what I was looking for. He found the vehicle I wanted the same day I went into the dealership and it arrived 1 day later. He makes the experience of buying a vehicle a very easy and comfortable process. I recommend him and the dealership to all my friends and family! More

They sell lemons 2015 grand Cherokee just returned back to me after the fourth attempt at fixing a major electrical issue causing car to not start, shut off, every eme 2015 grand Cherokee just returned back to me after the fourth attempt at fixing a major electrical issue causing car to not start, shut off, every emergency light flashing, etc..... I am no filling lemon law and the dealership will not help at all. Any questions any documents, they are very disrespectful and unhelpful with any question or request. Chrysler corp. is terrible to deal with, no call backs, no info, promises that never happen, etc... 495 Chrysler couldn't care less and act like I'm bothering them with pestering questions. I'm sorry I want to get rid of this car before my fiancé is stranded at work at 11pm at night. Please consider a different dealer and a different car brand all together. You will regret your purchase as I do with Chrysler. More

Excellent Experience From our salesperson, James, to sales manager, Phil, to financer, Shah, the service was friendly, professional, thoroughly informative and without pre From our salesperson, James, to sales manager, Phil, to financer, Shah, the service was friendly, professional, thoroughly informative and without pressure. It was the first pleasant car buying experience I've ever had; and I'm no youngster. Well done! More

Great People My wife and I have been to several dealers,Peabody area. Did some research on internet and liked the advertised prices on dodge ram 1500 Laramie . Sho My wife and I have been to several dealers,Peabody area. Did some research on internet and liked the advertised prices on dodge ram 1500 Laramie . Showed that price to dealer in peabody and was told,when you get there you will find that's not really the price. Boy were they wrong. Called Eddie Cruz ,he said....come on up I will take good are of you,and he did. These people have the best attitude,and team at 495 Dodge. Eddie was great,kind ,courteous ,and very helpful with my needs,and wants. Then Phil Goodrum assists with my demands for better price...great guy. I get price I want,and Jim in credit helps us get the best finance rate.next day we go to pickup truck Eddie has day off,and we have the pleasure of meeting his brother Sam ,who is also very nice,helpful,kind....Who knew it could be fun to buy anew vehicle,every person we came in contact with we're professional and good at their jobs. I highly recommend 495 Chrysler,Jeep,Dodge.... To anyone. No Bull... really these guys are the best and make you feel wanted as a customer. Thanks Eddie ,Sam ,Phil ,and Jim. You guys rock. Phil and Donna Jay More

Great Service I worked with Eddie Cruz after my dad had bought 4 cars form him already. He is an amazing sales person to work with. We went at the end of the month I worked with Eddie Cruz after my dad had bought 4 cars form him already. He is an amazing sales person to work with. We went at the end of the month and he was still willing to work numbers and get me the best deal possible. I went in there with my budget and he helped me find a vehicle that was within my budget but still loaded with what I wanted. I couldn't have asked for any better! He's not pushy at all and he doesn't play games. I appreciated that he talked directly to me and not through my dad and he was genuinely interested in what I wanted in a car. It was very helpful to have someone like Eddie on my side while trying to buy a new car because I knew I was in great hands. More