
495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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An Example of Good Car Buying Experience I contacted Bill Tierney from 495 looking to investigate a Jeep Grand Cherokee that I had researched online. The car was a 2013 with low milage and go I contacted Bill Tierney from 495 looking to investigate a Jeep Grand Cherokee that I had researched online. The car was a 2013 with low milage and good features so it particularly drew my interest. At the time that I first spoke with Bill it was a few hours before they closed so I was not sure that I would be able to get down to evaluate it. Bill said that he would be willing to drive it up to my home which was a pleasant surprise however given that it was dinner time and I was preparing dinner felt like it could wait so I decided that I would come down to the dealership if he could stay and wait. When I arrived around 45 minutes later the car was in the front ready for viewing. Bill came right out, answered all my questions and we test drove it for a short distance. I told him that I was interested and offers were made between the sale price, my trade in value an Tony the owner and I eventually agreed on final figures. By this time it was after closing so was once again appreciative of everyone's willingness to stay and finalize everything. Tony's son prepped all the financing and paperwork very professionally and Bill then followed through the next day with having everything ready for pickup. He gave a good overview of the car's operation since this was my first Jeep I was learning about them. I drove the car for the first day and found that some minor alignment an brake inspection was needed. Bill made sure that a service appointment was established and after service the issues were resolved. I have found the team that supported me at 495 very easy to work with and professional in their sales service. I work in sales and appreciate directness and integrity which these guys extended. I would certainly revisit or recommend them for future car considerations. More
Bill Tierney – great to work with Bill and I agreed to the terms of a lease by email. When I arrived at the dealer, the terms were honored 100%, with no attempt to add additional cost Bill and I agreed to the terms of a lease by email. When I arrived at the dealer, the terms were honored 100%, with no attempt to add additional costs or fees. Highly recommend. More
Jon Cruz Jon was extremely helpful and knowledgeable about the leasing process. He knew all his details about the inventory of the dealership. The leasing pr Jon was extremely helpful and knowledgeable about the leasing process. He knew all his details about the inventory of the dealership. The leasing process was very easy. More
2013 Dodge Ram 1500 Used Vehicle Purchased - Customer Review Bill Tierney was very helpful in explaining the vehicle options and features. He also showed us 2014 trucks and went over the features for a new vehi Bill Tierney was very helpful in explaining the vehicle options and features. He also showed us 2014 trucks and went over the features for a new vehicle. He did not rush us through or pressure us to purchase a vehicle at your dealership. He made us feel very comfortable and was a pleasure to deal with. This was the primary reason for us making the decision to purchase our truck at your dealership and we would recommend your dealership to our friends. More
Craig Higden This is my 2nd vehicle leased at 495 and Jonathan was superb. He wasn't pressuring and made the experience easy and seamless while getting my wife and This is my 2nd vehicle leased at 495 and Jonathan was superb. He wasn't pressuring and made the experience easy and seamless while getting my wife and I the best possible price for our trade and meet our budget in the new car. I would recommend anyone to do business with them! More
Experience all-around was awesome From the moment I got to the dealership to the day I drove out of the dealership with my 2014 Cherokee, my experience at the 495 Chrysler Jeep Dodge D From the moment I got to the dealership to the day I drove out of the dealership with my 2014 Cherokee, my experience at the 495 Chrysler Jeep Dodge Dealership was easy and stress-free. Everyone that I interacted with was very pleasant and helpful. I had been exchanging emails with Chris more than a month before I came in which made the process that much easier. Chris knew what I was looking for and he was beyond prepared on the day that I came in. Chris was very easy to talk to and work with. Working with Chris made what can be a very stressful process, incredibly pleasing and stress-free. I would most certainly recommend anyone looking to buy a car to begin with 495 Chrysler Jeep Dodge. It will be your first and last stop. More
495 Dodge Excellent experience buying my truck from 495 Dodge. No pressure and the salesman was very knowledgeable. Everyone was very friendly and the price f Excellent experience buying my truck from 495 Dodge. No pressure and the salesman was very knowledgeable. Everyone was very friendly and the price for the truck was the best around. More
Great service Really pleasant experience. No pressure, no haggling, great price. Sam and Jon Cruz were great. Apparently they make their money by selling in high vo Really pleasant experience. No pressure, no haggling, great price. Sam and Jon Cruz were great. Apparently they make their money by selling in high volume (180 cars last month) so they don't gauge you on the sticker. I'll come back. More
Buying a new truck After spending a week online , submitting my name, number and email address to different sites which resulted in numerous calls from dealers who had n After spending a week online , submitting my name, number and email address to different sites which resulted in numerous calls from dealers who had no intention of paying any attention to what I was looking for, I found 495CJD. The price quoted was the price I got and it was well under all the other dealerships I had to wade through . Bill was straight forward and honest about pricing. Not like one other dealership , where I was quoted 3 different prices (ranging 4 to 5 thousand dollars) on the same exact car. Of course, that dealership said they couldn't honor the lowest price they gave me. Bill delivered the truck to us even though it was 3 hours away from the dealership. We couldn't be more happy with our purchase! SMasse More
Repeat customer Just purchased my second Jeep Grand Cherokee from 495 CJD and I continue to be pleased. Jonathan Cruz takes the pain out of buying a new car. I highly Just purchased my second Jeep Grand Cherokee from 495 CJD and I continue to be pleased. Jonathan Cruz takes the pain out of buying a new car. I highly recommend this dealership for sales and service. Jonathan Cruz should be the sales person you look for when buying a vehicle. More