Bill Tierney

I went to 495 Jeep because I leased my current jeep from them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38, them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38,000 at multiple dealers. They offered me less than my lease buyout of $26,000 and offered to more than double my monthly payments on the new jeep I was looking at. They couldn't have acted any more like they didn't want to sell me a vehicle. I will never look at this dealer again for a new vehicle. Harr in Worcester was such a better experience and they acted like they were interested in earning my business. I have worked in sales for a long time and I've worked at a dealership so I know the back-end money on new car sales and the markup on used vehicles. They wanted to make $10,000 plus on flipping my jeep, so they could have been a whole lot more competitive on the pricing of the new jeep. Once again it felt like they had no interest in selling a new vehicle to a repeat customer. More

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Things were going well until they got my credit score. Well I have to go get a job soon and earn money for my score must be really low. Well I have to go get a job soon and earn money for my score must be really low. More

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Nice helpful to customers recommending to any one wants to buy a car ou service to buy a car ou service More

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495 Chrysler always goes above and beyond to get our cars serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very good customer service. More

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They offered a laughable trade in value for my used ram. 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value t 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value the product they sell if they won’t offer much for trade in for it. The manager never even came over to talk to me!!! More

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Bill was helpful professional and knowledgeable as was Mo they made this the best truck buying experience I’ve ever had they made this the best truck buying experience I’ve ever had More

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Our experience was amazing, we loved Bill, he helped us make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership More

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Stopped in yesterday afternoon for oil change. The service manager was able to get me right away, without an appointment. Many Thanks. The service manager was able to get me right away, without an appointment. Many Thanks. More

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Kind, respectful and great services . Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah More

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Best salesman I ever dealt with no pressure answered all my questions very professional and good looking! my questions very professional and good looking! More

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