
495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 625 reviews
I was drawn to 495 Ram by their website (as they are 65 miles away). I was impressed by the large assortment of models they had on hand. After a extensive review of my top choices with the very knowledge miles away). I was impressed by the large assortment of models they had on hand. After a extensive review of my top choices with the very knowledgeable staff I made my choice. The purchase price and trade values were quick and painless. All the paperwork was done and I was on my way home with a new vehicle the same day. The financial office experience with Shah was quick and pain free with no pressure. Bill Tierney's vast knowledge of the Ram 1500 was greatly appreciated. I've purchased many cars from many dealers over the years but this was my best experience to date. I will be recommending 495 Ram to my family and friends. All in all it was a pleasant experience. More
Glad I found them My salesman Bill Tierney is a straight shooter and was a pleasure to deal with. I am very happy with my new Jeep and with the deal I got on it at 495 My salesman Bill Tierney is a straight shooter and was a pleasure to deal with. I am very happy with my new Jeep and with the deal I got on it at 495. I live in western Mass. and Bill went through the trouble of arranging a ride for me on the day I needed to get my car delivered...that's what I call awesome customer service ! My experience with 495 Chrysler Jeep so far has been positive in every way. More
Jonathan Cruz was probably one of the best car salesman I have ever dealt with. From the honesty to the sternness of seriousness I trusted him over any other salesman I dealt with at the other 5 Jeep dealer have ever dealt with. From the honesty to the sternness of seriousness I trusted him over any other salesman I dealt with at the other 5 Jeep dealerships in the area. Nashua Jeep had corny salesman and were just straight forward fake in my opinion. We all know car salesmen are "sales weasels" but Jonathan really created an amazing car buying experience for me and I will not only recommend the dealership but I would recommend working with Jonathan if you have the choice! More
Excellent overall experience is all I can really say. The Excellent overall experience is all I can really say. The Staff here including my sales rep, Eddie Cruz, was truly a major reason why I came back Excellent overall experience is all I can really say. The Staff here including my sales rep, Eddie Cruz, was truly a major reason why I came back here two days after my test drive. I didn't have any questions because they were all answered before I could even ask. I would HIGHLY recommend 495 Jeep to anyone looking for a hassle free experience when purchasing a vehicle. More
The service was impeccable. Bill new exactly what I was looking for and set me up with exactly the right vehicle and price. I did not feel pressured to make a purchase I didn't want or was unsure of. He looking for and set me up with exactly the right vehicle and price. I did not feel pressured to make a purchase I didn't want or was unsure of. He was kind and courteous, and appeared to love his job. Will definitely recommend Bill and 495 Chrysler, Jeep, Dodge to anyone in the market. More
I had a positive experience. I purchased a 2014 Jeep Wrangler Unlimited. Eddie Cruz was my salesman, I think he did a great job answering all my questions and keeping it real. Thank you Eddie for rest Wrangler Unlimited. Eddie Cruz was my salesman, I think he did a great job answering all my questions and keeping it real. Thank you Eddie for restoring my faith in car salesmen. More
I had a very good experience purchasing my car from 495 Jeep. I worked with Jonathan Cruz and he was very helpful with picking out the right car for me as well as doing all he could to get me the best and Jeep. I worked with Jonathan Cruz and he was very helpful with picking out the right car for me as well as doing all he could to get me the best and most affordable deal for me. I would absolutely come back again when its time to purchase again. Excellent service! More
I went in on a Sunday morning only half expecting to purchase a truck listed online. Jon was the salesman that I dealt with and was very knowledgeable about the truck I was interested in. Bear in mind t purchase a truck listed online. Jon was the salesman that I dealt with and was very knowledgeable about the truck I was interested in. Bear in mind that the truck had a lot of extra options and features that he was able to explain, and demonstrate how they work. If he didn't know the answer, he went into the service department and got the answer in a prompt manner. When negotiating the price, he was very reasonable and accommodating, providing me with all options of payment plans that worked for my budget. I went in mid-morning, and rolled off the lot in the early afternoon with my new truck. I only have two minor criticisms, in that every time I've known someone to purchase a vehicle, it was sold with a full tank of gas. I left with a little less than half (after $25 was put in by the dealer), and when I had service done to the truck (registration, inspection, remote-start installed), I had waited in the service area not knowing that the service was finished, which Jon took into his own hands when he noticed that I was still around. Other than that, my experience with 495 Chrysler/Jeep/Dodge was very positive and I will return as well as recommend family and friends. More
My sales experience was very pleasant. It was fast, no pressure and easy. Jonathan brought the pricing and trade-in value and followed up until the vehicle was delivered. pressure and easy. Jonathan brought the pricing and trade-in value and followed up until the vehicle was delivered. More
I reached out to bill at this dealership last year and mentioned what I might be looking for in a truck. After a test drive and running some numbers I decided to wait a bit until buying. I came back to Bi mentioned what I might be looking for in a truck. After a test drive and running some numbers I decided to wait a bit until buying. I came back to Bill because of his professionalism and I found him very easy to talk to. He was very helpful with info on the vehicle, he even had the truck ready for me when I came in with my wife. In no time I was in the truck and out the dealership problem free! The entire sales department gave me a great deal on the new vehicle and my old trade. I highly recommend bill and 495 Jeep More