495 Chrysler Jeep Dodge Ram - Service Center

EXCELLENT SERVICE I was very satisfied with my service this morning. Oscar is always very friendly and courteous. The waiting room also had muffins and goodies, inclu I was very satisfied with my service this morning. Oscar is always very friendly and courteous. The waiting room also had muffins and goodies, including a large bowl of fresh fruit. Coffee is always plentiful. I always enjoy bring my ram in for service. You are treated like an individual not a number. More

Oscar Kulins and the 495 CJD Service Team I service my 2008 Jeep Liberty and my 2014 Dodge Charger at 495 CJD and I have had other vehicles serviced there since they opened. Oscar Kulins and I service my 2008 Jeep Liberty and my 2014 Dodge Charger at 495 CJD and I have had other vehicles serviced there since they opened. Oscar Kulins and his Staff are curtious, knowledgeable, and attentive to all of my needs and I cannot recommend them enough. More

Knowledgeable, qualified, & expert Service Department The Service Department at 495 Jeep located in Lowell, MA, is a first class operation. Oscar Kulins is technically qualified & competent, always provi The Service Department at 495 Jeep located in Lowell, MA, is a first class operation. Oscar Kulins is technically qualified & competent, always provides excellent advice & service. For several years Oscar has been servicing my Jeep Grand Cherokee, allowing the vehicle to run excellent, with no unforeseen problems. Oscar always insures my Jeep is in safe condition, & meets OEM specdifications. Accomodating, & technically competent, Oscar insures that customer expectations are met or exceeded. The entire staff at 495 Jeep, to include Oscar & Jason in the service department ,continue to provide outstanding customer service, & maintenence technical support. More

Great Service, Excellent &Timely Maintainence & Repair October 20, 2015 Thank you Mr. Oscar Kullins and your service team for excellent and timely repair & maintenance service. All service work has always October 20, 2015 Thank you Mr. Oscar Kullins and your service team for excellent and timely repair & maintenance service. All service work has always been completed with competence and for a fair price. Mr.Oscar Kulins, service manager consistently displayed a professional manner, demonstrating sincere concern for his customers service needs. We have been very satisfied customers of Mr. Kulins & the 495 Jeep service center team and plan on continuing our car service with this skilled car care team. Thank you! Allan & Susan Jussaume, Lowell, Massachusetts More

Service is second to none The service department at 495 is second to none. every time I bring in my car for service I receive unbelievable service from the service manager Osc The service department at 495 is second to none. every time I bring in my car for service I receive unbelievable service from the service manager Oscar Kulins is very knowledgeable and honest. This is the type of service that keeps customers happy and encourages repeat customers at this dealership. More

I brought my 2009 Jeep wrangler in for service, the right front brake was locking up and eventually caused my abs light to turn on. When I brought it it the light cleared and the service manager yelled at me front brake was locking up and eventually caused my abs light to turn on. When I brought it it the light cleared and the service manager yelled at me about my remote start. He then blamed my abs light on the remote start installation. A month later I bring it in again for the front right brake locked up once again. He proceeds to tell me that my vehicle is now out of its 3/36 warranty and that the notes in the system say the vehicle is not covered under warranty because of the remote start. I just got my truck back from your ordinary run of the mill mechanic, guess what. The brake caliper was seized up and there was nothing wrong with the abs. Apparently Oscar knows more then everybody else and didn't have the mechanics who work at 495 even look at my brakes. I bought this Wrangler at 495 and i will never buy another vehicle there or bring any vehicle in for service. More

Via phone, I was told by Oscar that he did not care about my repeat business because i didnt buy the car here, and had only brought it in for service twice. He then told me the customers in front of him were my repeat business because i didnt buy the car here, and had only brought it in for service twice. He then told me the customers in front of him were laughing at my inquiries and that it was just too bad for me. Real manager material! More

I would certainly recommend this dealer to anyone. I went to the dealer to have my town and country worked on and walked away as a new owner to a durango. He never pushed me on a sale and Eddie is very knowl to the dealer to have my town and country worked on and walked away as a new owner to a durango. He never pushed me on a sale and Eddie is very knowledgable on his mopor products. Service department is also great very friendly staff which made my spontaneous buy even better I got what I wanted and that was it thank you again More

Although I spent a great amount of time at the dealership waiting for my car, it was a highly positive experience. I was continuously checked on to make sure I did not need anything. The manager explained waiting for my car, it was a highly positive experience. I was continuously checked on to make sure I did not need anything. The manager explained the issue with my car clearly and was very professional. I feel comfortable returning to this dealership and feel that they are very honest, which is not how I have felt in the past about other dealership service departments. I would recommend this dealership to others as well. None of us enjoy having our car serviced but it helps when the customer service process goes above and beyond. More

My Jeep being fairly new hasn't required real "work" thankfully but in return visits for maintenance/service I have found this dealership to be above average. When a small question/problem arose "work" thankfully but in return visits for maintenance/service I have found this dealership to be above average. When a small question/problem arose the service manager dealt with in in a prompt and professional manner. It's reassuring to know that even "after" the sale, the customer is still of value. More