495 Mazda

Getting lease on CX-5 I been to this dealership before when I was shopping around...then when I was serious about getting my lease I dealt with Sam Gordon and all experienc I been to this dealership before when I was shopping around...then when I was serious about getting my lease I dealt with Sam Gordon and all experiences were excellent. We got a great lease on a CX-5 and now I hope all my service experiences will be as good. More

No Preaching, Just Buying As a commuter at UMass Lowell, driving is a huge part of my daily routine. So, when my 1996 Mazda died, and I had to say goodbye to Grandma's car for As a commuter at UMass Lowell, driving is a huge part of my daily routine. So, when my 1996 Mazda died, and I had to say goodbye to Grandma's car for good, I needed another car fast. My family and I went to one dealer and received horrible service. We were almost ready to try another brand of vehicle. When we came to Lannan however, we quickly changed our minds. Elliot and Nick were extremely helpful, and made the process quick and easy. I ended up with a very nice Mazda 3, and formed a good relationship with an awesome dealership. More

Quick to the point, easy and painless I did my research, for weeks...though it seemed like months...and Lannan was the best. They gave me the best price, the best service and had the exact I did my research, for weeks...though it seemed like months...and Lannan was the best. They gave me the best price, the best service and had the exact car I wanted on the lot and ready for me. Prior to going to Lannan I went to many other dealerships and looked at many other cars but I was very fond of my old 08' Mazda 3 (sadly it was totaled when an SUV hit me, that car saved me from extensive bodily damage but it paid the price). So I decided after all that research to just stick with Mazda and I am very happy I did. It was just finding the perfect dealership - I live much closer to 3 other Mazda dealerships, 2 of which had the exact car I wanted...I visited them all and hands down Lannan is the best. More

Low Pressure Experience I have to say that I truly enjoyed my experience purchasing my new 2015 Mazda CX5. Sean was very accommodating and helpful during the test drive proce I have to say that I truly enjoyed my experience purchasing my new 2015 Mazda CX5. Sean was very accommodating and helpful during the test drive process. Sam was very low pressure and helpful during the sales process. He was very helpful in getting me a great new car at a price I couldn't say no to. Thanks More

A terrific experience. I was in a hurry to purchase a new car a couple weeks back, and I found myself at Lannan at closing time on a Thursday night. Not only did they open t I was in a hurry to purchase a new car a couple weeks back, and I found myself at Lannan at closing time on a Thursday night. Not only did they open the doors for me, but Sam stayed late, was patient, and answered all of my questions. I purchased a 2015 CX-5 the next day, and I couldn't be happier. Even going over finance options with Barbara was low pressure. All in all, I had a totally positive experience, and I feel that I got the best deal possible. I'll be back for sure. More

Exceptional experience, quality team & tremendous service The Lannan sales team (Sam, Sean and Anthony) work very well together. However, Sam Gordon is the “Tom Brady” that makes this team a winner. Sam is The Lannan sales team (Sam, Sean and Anthony) work very well together. However, Sam Gordon is the “Tom Brady” that makes this team a winner. Sam is knowledgeable about the cars (2015 CX-5 -Certified Pre-Owned) and made recommendations to enhancing the driving experience. After some online research, the test drive and price were going to be key. With the recommendations made by Sam on the test drive, I knew this car was it. Sam is unique in the car business in that he actually listens & worked to make sure I was 100% satisfied during the sales process and after. Sam provided an exceptional purchase experience, his is a quality individual (man of his word) & delivered tremendous customer service. I highly recommend the car buying experience with Lannan Mazda & especially with Sam Gordon. Thank you! More

Sam Gordon & team at Lannan are fantastic! Prior to visiting dealerships I did a lot of online research and gathering of price quotes and this dealership made my shortlist. Thank goodness it di Prior to visiting dealerships I did a lot of online research and gathering of price quotes and this dealership made my shortlist. Thank goodness it did! I had nothing but an enjoyable experience at Lannan, a breath of fresh air compared to experiences at some other dealerships. Sam was courteous, very knowledgeable, and a true pleasure to work with. He heard what I had to say and took into account all the needs I was sharing with him. He did not try to up-sell me, and even pointed out that some of the options I wanted were standalone and he could do without me having to purchase an expensive options package. Ultimately I was able to get a great price and really exceptional customer service. After buying the car he went over all the features and gave his phone number if I ever had a question about how things work. Figuring out financing with Barbara was quick and simple & she made us feel right at home. They even honored a Mazda coupon that had come out after I agreed on the price but before I signed for the car. More

New ride excellence...! After 13 years and close to 198K miles, the time had come to purchase another vehicle. After some online comparison shopping between brands, models, a After 13 years and close to 198K miles, the time had come to purchase another vehicle. After some online comparison shopping between brands, models, and dealers, I decided to visit Lannan Mazda to see an in-stock Mazda CX-9 that appeared to meet my needs. I had no prior knowledge about Lannan Mazda. Of course, on the day I went there, it was pouring rain. I was greeted at the doorway by Elliott Hersh and since I knew what vehicle I wanted to see, he wasted no time in answering all my questions (lots of questions), showing me the CX-9, explaining its features, and accompanying me as I did a test ride in the rain. He also patiently went over how Lannan would do all the RMV processing for me. Elliott is a very good and sincere salesman. I also met with Barbara Tibbets who processed all the paper work in a timely manner. Between their efforts and the rest of the Lannan Mazda team who sorted out the RMV plate transfer and inspection sticker process, I was able to return the following day and drive home with my new Mazda CX-9. My new vehicle purchase experience was very good at Lannan Mazda. The service department has convenient hours which is an added plus. More

Sam Gordon was excellent Sam went out of his way to help me on a last minute purchase. He did an excellent job of understanding what my budget was but also guiding me toward Sam went out of his way to help me on a last minute purchase. He did an excellent job of understanding what my budget was but also guiding me toward what was ultimately the better deal. I went in thinking of the short term and he helped with long term value. I had a follow up visit to take care of a minor tire issue. Even though I had already purchased the car his service was impeccable. I would not hesitate to go to this dealer again and it is largely because of him. More

Very pleased! I thought it would be a stressful experience buying my next new car after 11 years. I looked at the CX5 first, as I thought this would be my favorite I thought it would be a stressful experience buying my next new car after 11 years. I looked at the CX5 first, as I thought this would be my favorite. Dave was very polite and took quite a bit of time to explain all the features of the car and answer all my questions. Still unsure, I test drove a few other vehicles. But, in the end, it was the CX 5 GT that won out and I'm very happy with my new vehicle. Dave, the sales associate, took me for 3 test drives before I was sure this was the right car for me. He was always available to answer all my questions. I would definitely recommend this dealership to anybody looking for a great car and working with very nice people. More