
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 2,139 reviews
Service team was friendly but not communicative enough. Went days without hearing anything about the status of my repair. List of services on app confusing. Prices high. But I got a loaner for the week Went days without hearing anything about the status of my repair. List of services on app confusing. Prices high. But I got a loaner for the week which was helpful More
Helpful, honest, fair, accommodating, great selection of autos. Salesman Alex was excellent, friendly and professional. autos. Salesman Alex was excellent, friendly and professional. More
This was my second oil change and I’m so impressed with the way the mechanic takes you through your vehicle via video! Everyone is so professional and very pleasant to do business with! the way the mechanic takes you through your vehicle via video! Everyone is so professional and very pleasant to do business with! More
Working with David Duffin to purchase this Miata was awesome. I have a bit of anxiety when it comes to decisions like this, and I spent several hours deciding between color/XPEL/if I even wanted to buy awesome. I have a bit of anxiety when it comes to decisions like this, and I spent several hours deciding between color/XPEL/if I even wanted to buy new. David didn’t apply any stressful pressure and my decision was ultimately made with a couple nudges from Sean (also excellent to work with) and a non-customer who came to joyride the platinum MX5. I ended up with the blue showroom car with XPEL. They immediately closed up and locked up the car, ensured that no one besides them and the Automotive Elegance XPEL installer coming to make a couple small corrections would touch it. I picked the car up 2 days later with those minor XPEL corrections made and the same 3 miles on the odometer, and I was able to drive it to the town hall myself. I’m really really pleased with how Sean and David handled this and I can say with certainty that David is the best sales consultant I’ve worked with. He even gave me a ride back to the dealership to pick up my truck after delivery. I think he’s a great asset to 495 especially with his ability to read people and his very easygoing, honest, and understanding approach to guidance through the process. More
Very professional and supportive staff. Gave fair price for vehicles up front without the need to bargain. Service personnel are amazing. Never had an issue persist past one visit, and they Gave fair price for vehicles up front without the need to bargain. Service personnel are amazing. Never had an issue persist past one visit, and they explain all the details of pricing once issues are diagnosed. The video review of the vehicle post maintenance is icing on the cake. More
Paul, the service tech was very friendly and knowledgeable. He communicated well all the technical information I needed to made a decision. I was very impressed with the mechanics video assess knowledgeable. He communicated well all the technical information I needed to made a decision. I was very impressed with the mechanics video assessment... wow, he was thorough. Truely, the best experience I have ever had at a dealership for service!!! More
I like the video. Service was nice. Fair price for the entire service once the discount was applied Service was nice. Fair price for the entire service once the discount was applied More
coolest people , excelent service , nice make bussines at this dealership , they make easy eveything for the customer this dealership , they make easy eveything for the customer More
They had the car we wanted on the lot. Alex was very helpful and knew much about the car's production history and record. We would buy here again. Alex was very helpful and knew much about the car's production history and record. We would buy here again. More