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495 Mazda
Lowell, MA
3,054 Reviews
For one of the best selections of Mazda vehicles around, visit 495 Mazda. 495 Mazda is on the Tewksbury Lowell line There has never been a better time to own a New Mazda as many of the models are setting the standards as to what an automobile should be. Always stylish, efficient and fun-to-drive, a Mazda vehicle means reliability and quality for years to come. If you have ever owned one, you know exactly what we are talking about For those that are not too familiar with Mazda, feel free to stop on in and meet with one of our Specialists today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,054 reviews
April 03, 2026
Great people in sales but don’t go there on a Sunday ( or any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a simple “ cash” transaction. The car I wanted to buy had everything I wanted in terms of options, otherwise I would have walked out and said “ Forget It !” Even the manager (?) in charge was powerless to speed up this incredibly slow “ finance person” BAD business ! I even tried to secure the car by giving the manager (?) my $1000 deposit check plus a $1 and a handshake to seal the deal but he refused! STUPID ! I finally (another 1/2 hour after the above) got in to see the “ finance guy” and it took only 10 minutes. BUT three days later when the salesman delivered the car I found out the “ finance guy” had INCORRECTLY filled out the paperwork on my bill of sale! Ha! So, like I say, DON’T GO ON A SUNDAY ! More
by rhall
Employees Worked With
Other Employees :
Whom ever was working finance 3/29/26 gets zero stars
April 01, 2026
Had a great experience at 495. I love my brand new CX-90. Every person we encountered was helpful. I love my brand new CX-90. Every person we encountered was helpful. More
by Lacruzfamily
March 29, 2026
Professional and friendly, set us up with the perfect car that met our needs. We were presently surprised because we had never considered Mazda in the past and we love the car. that met our needs. We were presently surprised because we had never considered Mazda in the past and we love the car. More
by Hammrg
Employees Worked With
March 26, 2026
David Duffin is a very professional salesman, who communicated throughout the time period that I was purchasing my car. The Team worked very hard to find the exterior and interior colors that I requ communicated throughout the time period that I was purchasing my car. The Team worked very hard to find the exterior and interior colors that I requested. It was a very easy process purchasing my new Mazda CX -5. More
by kathyapigian45
Employees Worked With
March 25, 2026
I called about 2 CPO cars to see if they were available. Kristen said they were and would be happy to show them to me and test drive. When I arrived, I was met at the door by kristen and addressed by name. Kristen said they were and would be happy to show them to me and test drive. When I arrived, I was met at the door by kristen and addressed by name. the cars were ready for me to view and test drive. the courtesy and professionalism was A+. Sadly, I did not find this kind of service at other dealerships (namely Liberty Mazda in Wakefield!) The price was fair and the service was excellent! I bought the car and love it. Highly recommend! More
by slanzillo15
Employees Worked With
March 21, 2026
Great customer service, maintenance service was excellent and they even washed my car when they were finished, completely happy with the whole experience. and they even washed my car when they were finished, completely happy with the whole experience. More
by Cindy
Employees Worked With
March 04, 2026
Scheduling service is always easy and prompt. Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and fri Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and friendly. More
by supreme-85.drip
Employees Worked With
February 19, 2026
Good customer service and vehicle maintenance completed. Good complementary service including car wash after maintenance. Good complementary service including car wash after maintenance. More
by VSA
Employees Worked With
February 06, 2026
I like this dealer. Unfortunately it’s kinda pricey and the agents are not always helpful. Unfortunately it’s kinda pricey and the agents are not always helpful. More
by Leo
Employees Worked With
