495 Mazda

This is the 6th new Mazda we've purchased from Lannan. Elliot is not only an outstanding salesman but a genuinely nice guy who works extremely hard for his customers. Our most recent purchase Lannan. Elliot is not only an outstanding salesman but a genuinely nice guy who works extremely hard for his customers. Our most recent purchase was a little tricky and put Elliot through the ringer but never once did he stop smiling - he was patient w/ us and went out of his way to earn our business. When it comes to the paperwork we love working w/ Barbara. She makes the process painless and makes sure we understand everything we're signing. At this point she knows our habits and what's important to us and has everything ready and waiting for when we arrive so we're out of there in minutes. The whole staff is exceptional - Elliot, Anthony and Barbara are the reasons we continue to come back. We got good value on our trade and a great price on the new CX-5. We love it and enjoyed working with them again. More

Found my self on a Monday leaving the Veterans Hospital thinking I should go out and look at the car I ended up buying. Mazda2, which I knew before hand was in my price range is what I wanted to look at. thinking I should go out and look at the car I ended up buying. Mazda2, which I knew before hand was in my price range is what I wanted to look at. Upon arriving at Lannan Mazda in Lowell,Ma I was greeted promptly by a gentleman named Elliott Hersh. After a quick introduction I made it aware to him i was interested in the Mazda2 Hatchback. Test drive was great. I had traded in my 2000 Mazda Protege and was happy with it to the point at which i knew I would get another Mazda. The experience was very good at this location that I signed a purchase agreement and finalized the paper work and drove away in my 2014 Mazda2. I would definitely recommend this dealer to friends and family. Hopefully in the future I find myself back and getting the car I wanted but couldn't afford at this time, the Mazda6. I had a great experience once again and look forward to dealing with this dealership in the future. More

I have not bought a new car for sixteen years now, I was very nervous to say the least. The reason is I hate the way car dealers make you feel, Elliott Hersh was the nicest guy, even after I settled on a ca very nervous to say the least. The reason is I hate the way car dealers make you feel, Elliott Hersh was the nicest guy, even after I settled on a car and changed my mind on a different car five minutes before I signing . Barbra Tibbetts was very nice also, she took her time with all of the paperwork, and she was super busy that day , She never made me feel rushed at all. Thank you Lannan Mazda More

Sam was efficient, gave accurate information, listened carefully to my needs and was very helpful. He was a real person so I felt I could trust him. carefully to my needs and was very helpful. He was a real person so I felt I could trust him. More

Dave was very helpful; he walked me through the range of options available on the car I wanted and offered me the best price he could each time we visited. He was very patient, happy to take me (and later m options available on the car I wanted and offered me the best price he could each time we visited. He was very patient, happy to take me (and later my father and me) out on multiple test drives to be sure this was the car I wanted. After the sale, he followed up personally to see how I was liking the car and asked if there was anything more he could do to help. More

Overall, the experience was great. We received good value on our trade in and the sales team (specifically Sam) was accommodating and friendly. Would absolutely recommend. on our trade in and the sales team (specifically Sam) was accommodating and friendly. Would absolutely recommend. More

Dave was very helpful throughout the sales process. I would recommend anyone to contact him directly if they are in the market for a Mazda. would recommend anyone to contact him directly if they are in the market for a Mazda. More

I stopped in to check out a Mazda SUV about a month ago and met Sam Gordon. He was so very nice and answered all my questions, was very knowledgeable and showed me what I requested. I told him that I did and met Sam Gordon. He was so very nice and answered all my questions, was very knowledgeable and showed me what I requested. I told him that I did not plan to buy immediately and was also looking at a new Toyota Rav ( I planned to trade-in my ten year old Rav) and a Subaru, Forrester. He did not pressure me in anyway and hoped that I would consider a Mazda after all my research. He did mention all the reasons that a Mazda was a better choice for me but again, their was no pressure. He shook my hand and hoped that I would come back. When I did return, it was to just check out a Mazda one more time before I purchased the Rav-4 that I had test driven a few minutes before and planned to purchase. I asked for Sam and he came over immediately, remembered me and made me comfortable with coffee while he was with a customer. Then someone else came over and asked me if I would like a test drive again while Sam was finishing up. I fell in love with the CX-5, received what I thought was a fair price and what I really loved was when I returned to pick up my vehicle, Sam took so much time to go over every detail with me even having me bring in my Touch to show me how to set that up. He showed me all the Bluetooth capabilities and had total patience with me. I am planning to drive my new Mazda to Florida in a few days and Sam gave me his cell number and told me to call with any questions anytime and especially if I have questions on my drive. Anyway, this story is too long but I just wanted to say that Sam Gordon was an excellent Salesman, was not arrogant or pushy. He did treat me with respect unlike a couple of other dealers. I will recommend Sam to anyone looking for a vehicle. Thank you Sam Gordon and Lannan Mazda! More

My experience at Lannan was great this time, as in the past. Dave Annis was a great salesperson to work with, he answered all our questions and helped us achieve our goal of getting what we thought wa past. Dave Annis was a great salesperson to work with, he answered all our questions and helped us achieve our goal of getting what we thought was a good deal on a new car. If Dave is there when I return this lease in 3 years, I will seek to work with him again and get me in another new Mazda. More

Overall great experience. I worked with Dave Annis. The customer service provided by Dave was fantastic. He was friendly and accommodating, and not the least bit "pushy" as some salesman can be. He was als customer service provided by Dave was fantastic. He was friendly and accommodating, and not the least bit "pushy" as some salesman can be. He was also very knowledgeable about the vehicle and took the time to answer all of my questions and to show me how all the features worked. I never once felt rushed or pressured. Even days after purchasing my car, I emailed Dave with a concern I had and I got a call back from him, almost instantly, to resolve my problem. I would highly recommend anyone in the market looking for a Mazda to go in and ask for Dave. More