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495 Mazda - Service Center

Lowell, MA

4.7
1,695 Reviews

1,695 Reviews of 495 Mazda - Service Center

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May 07, 2022

The service at 495 Mazda is impeccable. Paul and the team are not pushy and make you feel like they do care. More

by robpin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 07, 2022

I have found that the service people at 495 Mazda are very caring and want to due the best for their customers. More

by KEVIN Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
May 06, 2022

Great service, no upsell of additional repairs, a pleasure to deal with. Even the loaner car was clean and brand new. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 06, 2022

Service department is great. They are friendly, informative and professional. The video showing and explaining the work being done is really helpful. More

by 2020CX-5 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 06, 2022

Paul is an asset to the dealship. He is professional, courteous, and always explains what services are needed. He is the reason I continue to service my Mazda at 495. More

by FRANLACERTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 05, 2022

They're efficient and friendly. I've used them for several years and will continue to do so. More

by Asuitter130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 04, 2022

I don't rate with a 5 because I had to come back due the airbag light was on. But they check again and everything is perfect More

by Paulino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 04, 2022

Easy check in and always provides calls with updates and easy check out. We are very happy with this dealership. More

by hopeandmichaelmorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 04, 2022 -

hopeandmichaelmorin responded

We are very happy with this dealership. Thank you

May 04, 2022

The service department was very accommodating and allowed me to drop off my car earlier than anticipated. They keep you informed throughout the entire process and actually send you a short video clip of work More

by Dan.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 04, 2022

The service department has nice people working hard to get me the best price and service. More

by DARLENECROWLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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