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495 Mazda - Service Center

Lowell, MA

4.8
1,505 Reviews

1,505 Reviews of 495 Mazda - Service Center

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July 15, 2024

Experienced top-notch service once again! This time for an OLF and front-end alignment. The front-end was just a little bit out of specification, but I elected to have it done as recommended. More

by EDICROCE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2024

The workers were friendly and helpful. The wait was longer than I expected. I also thought that my service included a car wash but it was not provided. More

by tririe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2024

Well stocked and well run dealership. Kristen Murphy was especially helpful and efficient when purchasing new cx-30. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Consoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2024

Excellent process to schedule. Fantastic people at service desk and on phone! Clear communication and recommendations for fixes and service. More

by JANEMACS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department!
July 12, 2024

It was a very easy process to get my vehicle serviced. I was seen on time and shown a video of the inspection which was helpful in understanding what was completed. More

by pejams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savan Chuon, Chris Soun, Emily Tierney
July 10, 2024

Great services, we are very happy with the whole maintenance experience at 495 Mazada. We got our potential safety issues solved and I feel more comfortable and safer on the road. Highly recommend t More

by siaxx333
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Great experience, professional and courteous. Have very good knowledge of vehicles and provide exceptional service. More

by AJ DIECIDUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Brought my car in because the engine was making a loud noise. I appreciated the video inspection and estimates sent via text. It was very convenient. Jonathan was very thorough in explaining each item More

by MACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

Very good dealer, understand what is required and overall service is excellent. Vehicle Health status information was good More

by PALANISAMYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

This was my first service at this dealer and it was a great experience all around. More

by Jeannegil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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