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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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July 07, 2024

I'm always well taken care of at 495 Mazda. The staff is great, especially Emily, and I feel comfortable that I am getting service at a fair rate. This is where I get all of my service complete More

by janhowson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
July 03, 2024

In for 5000 mile oil change and service. The guy at the service intake computer terminal was very friendly. We conversed a bit. He spoke of having a few years at Mazda, and some some many pr More

by NORMAZIMMERMAN
Recommend Dealer
Yes
June 30, 2024

Really good experience at 495! I am enjoying my purchase. Thanks to all the staff, especially Joe R. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe R., Keith Ladd
June 30, 2024

This was my first time bringing my vehicle or an oil change. The staff were friendly and got the job done quickly. More

by glookbleiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department: Emily.
June 28, 2024

This service experience was very good. No issues and everyone involved was courteous and professional. More

by jamesjkelly0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
June 28, 2024

Staff has always been kind and professional and estimates have been accurate. Car repair is never fun but they do their best to make it sting a little less. More

by DRYMANURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
June 26, 2024

I have only dealt with the service department and the manager Rob has been nothing but great and has always went above and beyond to help me with any issues. More

by Meltraka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Terrero
June 25, 2024

Consistently excellent customer service! Really stands out above others. Helpful, knowledgeable, cheerful. Video detail of condition of car, proposed work, and rationale. They do it right th More

by KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
June 24, 2024

Clean, courteous, quick, all around good experience. gg gg hh off. hh gg jjj ff More

by davijo59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, not sure, blond girl
June 23, 2024

Very easy to book, service was no hassle and the customer service was great. Highly recommend. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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