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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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May 20, 2024

Friendly, professional, punctual, clean, listens to my needs. Decore is thoughtful for all clients. Returning customer. More

by C.NICOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 20, 2024

Great customer service and they always walk you through any questions you may have on recommendations. More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
May 19, 2024

It was great! Easy checking in the car and good communication with Paul. Keeping me in the loop with what was going on with my car. More

by Israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 14, 2024

Was notified that I should get my yearly maintenance. Made an appointment without hassle and realized that I also needed my yearly state inspection, and was able get that done as well. Didn't take too More

by j.jr.alvarez
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 09, 2024

Always go above and beyond to accommodate me, find and fix the problem and are willing to provide a loaner when I cannot stay and wait. Highly recommend. More

by mikerevco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
May 06, 2024

Honest and excellent service. Very customer friendly. They make it easy to do business with. More

by Maineman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 05, 2024

Came in for tire install. Staff were very friendly. Unfortunately, there were a few light scratches, but nothing too bad. More

by Sc
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 05, 2024

Very unhappy that my service took 2 hours - 1 hour too long . 3 people came and went after I arrived with same service done At approx 1 hour 30 minutes the svc agent came out and apologized for my wait More

by COLLEENBURTMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 30, 2024

Disservice was impeccable, as always, Paul and Jonathan treat you like your family price is a good service is better, also spoke with the owner, Sean what a standup guy. He’s lucky to have employees like t More

by MJ santorsola@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean , Paul Deziel, Jonathan Terrero
April 30, 2024

No pressure from anyone. Everything went very smoothly and quickly. David took time to make sure I had everything set up right. More

by LIGHTROCK77
Recommend Dealer
Yes
Employees Worked With
David Duffin
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