Back

495 Mazda - Service Center

Lowell, MA

4.7
1,699 Reviews

1,699 Reviews of 495 Mazda - Service Center

Sort by
March 29, 2023

They provided the status of the car systems, which ones needed more immediate attention and which ones didn’t and prices so I could select work to be done now versus later. They were professional, helpful, More

by MARY.PARHIALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
March 29, 2023

Very pleased. First time having my vehicle serviced. They were quick and polite. Went over all details and sent me a video. The price was reasonable. I will be More

by kgagnon73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
March 29, 2023

They are very polite and work diligently. The appointment was given to me promptly. They always are great. More

by RUBENVARELA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
March 28, 2023

It us a very nice and clean dealership. They have a nice waiting area with drinks and snacks. More

by thefloorshook2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Service was prompt. Technicians were pleasant and informative. Customer service area / waiting room.was clean and well stocked with coffee. And the company dog was an More

by nsh1316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
March 26, 2023

Great service and staff and sending a video of the servicing is an awesome idea. More

by nbapat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
March 25, 2023

I was very pleased with the personel and the work that was done on my vehicle More

by SB00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
March 25, 2023

495 Mazda was a life-saver when my Cx-5 got a flat on the drive into work. They were not only responsive to my request for immediate assistance, but took the time to explore the issue to determine the most c More

by Ewilbur09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of the team members full names
March 24, 2023

Always a pleasant experience with johnathan in the service department. 495 is always there to help More

by mands9292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
March 24, 2023

Friendly, detail the service needed well and give good estimates. Very happy with this group of professionals. More

by KWilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
...
71
...