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495 Mazda - Service Center

Lowell, MA

4.7
1,695 Reviews

1,695 Reviews of 495 Mazda - Service Center

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December 23, 2022

Professional service and hospitality at the dealership. Communication and speed of service excellent on this visit More

by BFLAGG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
December 23, 2022

Everyone is always very nice and helpful. I like receiving the videos of the work being done. More

by ATARAKORIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
December 23, 2022

Great service. . Great bunch of guys. Very knowledgeable. Always polite. Latest technology. I have confidence in their ability to get the job done.😎 More

by kitowirlpoolgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
December 23, 2022

Excellent service, they have a comfortable waiting area for working and they are transparent about the process More

by CJBIGDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
December 20, 2022

This is a Great Dealership! Very professional and courteous staff. The appointment process was very straight forward and met my needs. More

by EDCOYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
December 20, 2022

They were aware of my issues and helped look into it. Gave thorough explanation and made things easy to understand. Love the video from the tech! More

by SANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
December 18, 2022

Always friendly, straightforward and helpful! Easy to schedule an appointment and the loaner vehicle was a great drive! More

by AMB9804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
December 17, 2022

495 Mazda in Lowell, MA service department is fantastic. They take videos of my car and provide a narrative describing condition of my 2013 Mazda 3 itouring hatchback. They explain what work should be done More

by Emily.c.wahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
December 17, 2022

The service was fast and friendly! I was also reminded that I needed to have my car’s maintenance inspection done within the next few weeks. I was glad for the reminder! More

by Keith Bernard Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

Service is excellent. You’re kept up to date during your wait time. Depending on the service being performed, they always have me in and out at a reasonable time. I’d reco More

by Colonjosue68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
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