518 Auto Sales of Norfolk

Terrible customer service. Don’t use these guys. Do yourself a favor and go somewhere else Don’t use these guys. Do yourself a favor and go somewhere else More

This is a great dealership with hundreds of cars to choose from! Wendy helped out so much!! I would strongly recommend Wendy and 518 Auto Sales for your next used car purchase! choose from! Wendy helped out so much!! I would strongly recommend Wendy and 518 Auto Sales for your next used car purchase! More

WARNING! WARNING! WARNING! DO NOT PURCHASE VEHICLE FROM HERE. RESEARCH LEMON LAW FOR VEHICLE CAR SALE Purchased a vehicle from here(2017 Subaru Forester WARNING! WARNING! DO NOT PURCHASE VEHICLE FROM HERE. RESEARCH LEMON LAW FOR VEHICLE CAR SALE Purchased a vehicle from here(2017 Subaru Forester). A few weeks later, my dash board lit up with notification caution lights. I went in to the Subaru Dealership to get it looked at and have a diagnostic done. When they called me, they told me I needed a transmission valve body replaced, transmission fluid flushed and replaced, and many other issues with the car. I tried calling Morris Vaughn to help with this problem, because he claimed everything was great with the vehicle and nothing was wrong with it. There has not been any response from anyone and this is poor customer performance service. DO NOT PURCHASE FROM THIS DEALERSHIP More

Great experience at 518 Auto Sales. Mr Morris Vaughan was very professional and honest throughout the whole buying process. He helped along with Deborah to get me the best deal at the b Mr Morris Vaughan was very professional and honest throughout the whole buying process. He helped along with Deborah to get me the best deal at the best rate. I’m very pleased and I highly recommend this dealership! More

Was sold a Dodge Durango that came with financial hardship and no one to turn to. TJ successfully scammed me out of thousands of dollars for his selfish gain. We looked at many cars as TJ pu hardship and no one to turn to. TJ successfully scammed me out of thousands of dollars for his selfish gain. We looked at many cars as TJ puffed his THC vape and complained about the amount of cars we looked at. Many of the cars have cosmetic damage and some didn’t start. The Mazda 6 that we were interested in initially didn’t even start! Tj brought out a battery charger then made false claims that the battery was disconnected. Since when do we “disconnect” batteries on lots where cars are on show case to be sold. Tj ensured we would miss any defects with the car by limiting where we drove for test drive. The issue with the 2017 Dodge Durango is that when you approach speeds around 40 miles per hour, the vehicle shakes violently and the check engine light flashes as you drive down the highway. TJ was aware of this issue as he manipulated where we drove stop light to stop light to avoid those issues to show themselves. I recommend 518 be invested for fraud They bring no value to the Hampton’s roads area. This is the nightmare dealership of the community. More

Salesman was great. Management, Alex in particular, is bent, crooked, zero anything good. Verify your vehicle was actually inspected and passed. Do not take delivery of Management, Alex in particular, is bent, crooked, zero anything good. Verify your vehicle was actually inspected and passed. Do not take delivery of vehicle until you do so or else you'll get a vehicle with no engine, a current inspection sticker and Alex swearing you stole the engine when you took delivery of the car (exaggeration to drive the point home). More