Brandon Stern
Brandon Stern at 518 Auto Sales of Norfolk

Brandon Stern

Sales Professional

518 Auto Sales of Norfolk

6950 N Military Hwy
Norfolk, VA 23518

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4.5
20 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

5 yrs, 8 mos

4.5

20 Reviews

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20 Reviews of Brandon Stern

August 16, 2026

Dealership Rating
Employee Rating

Friendly and Professional. Sales team listened to our concerns, our needs, our BUDGET, and then helped us find the right vehicle for us. No pressure - tons of patience. The onl More

by cole.g.amburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose "TJ" Mendez

Aug 17, 2026

518 Auto Sales of Norfolk responded

Thank you so much for the incredible 5-star review! ⭐⭐⭐⭐⭐ We’re so glad our team could provide the friendly, professional, and pressure-free experience you deserve. We truly appreciate you trusting us with your purchase and are happy we could listen to your needs, concerns, and budget to help you find the right vehicle. Hearing that this was your best used car experience in six years of living in Hampton Roads means a lot to our entire team! Congratulations on your new ride, and thank you for choosing us! 🚗❤️

August 15, 2026

Dealership Rating
Employee Rating

Wonderful experience AGAIN! Wendy, Alex, Brandon and of course KYLE are the best in the business! Highly recommend! 10/10 experience More

by kelliemanuel2
Recommend Dealer
Yes

Other Employees Tagged: Wendy Waller

Aug 17, 2026

518 Auto Sales of Norfolk responded

Thank you so much, Kellie! ⭐⭐⭐⭐⭐ We’re absolutely thrilled to hear that you had another wonderful experience with us! Wendy, Alex, Brandon, and Kyle will be so happy to see your kind words. Your continued trust and support mean the world to our team. We truly appreciate the 10/10 recommendation and look forward to seeing you again in the future! ❤️🚗

August 15, 2026

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I came to 518 looking for a good car and they went beyond to get in my new 2017 Chevy Malibu. THANK you Brandon More

by jj0308644
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2026

518 Auto Sales of Norfolk responded

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled that the 518 team went above and beyond to help you get into your 2017 Chevy Malibu! We’ll be sure to share your kind words with Brandon. Congratulations on your new ride, and thank you for choosing 518! 🚗🔥

August 14, 2026

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Love our new Wrangler awesome service from entire team! Will be coming for our next vehicle! More

by noelandrade603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2026

518 Auto Sales of Norfolk responded

Thank you so much for the awesome review! 😎 We’re thrilled you’re loving your new Wrangler and that our entire team provided you with great service. We truly appreciate your business and look forward to seeing you again for your next vehicle! Enjoy the Wrangler! 🚙🎉

August 13, 2026

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Very grateful for the opportunity to work with the team at 518. Come see Brandon for excellent service and for someone who will go the extra mile to make you feel at ease with your next vehicle purchase. T More

by shall.3081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2026

518 Auto Sales of Norfolk responded

Thank you so much for your kind words! We’re truly grateful for the opportunity to work with you as well. 😊 We’re thrilled to hear that Brandon went the extra mile to make your vehicle purchase a comfortable and positive experience. We’ll be sure to share your appreciation with him. Thank you for choosing 518, and congratulations on your new vehicle! 🚗🎉

August 13, 2026

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Employee Rating

They were very helpful! Would recommend to anyone who is trying to find a vehicle. They will help you find what works best for you. They were thorough and met my needs. Now More

by hippy_chic_kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendy Waller

Aug 14, 2026

518 Auto Sales of Norfolk responded

Thank you so much for the wonderful review! 😊 We’re thrilled to hear that our team was able to help you find a vehicle that met your needs and worked best for you. Congratulations on your new car! 🚗🎉 We truly appreciate your recommendation and are so happy to have been part of your car-buying journey!

August 12, 2026

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Seamless car deal ! Came in last week, did some shopping and no other place made us feel as welcome as 518 auto sales did. Brandon stern was phenomenal! More

by Ambrurn
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose "TJ" Mendez

Aug 13, 2026

518 Auto Sales of Norfolk responded

Thank you, Ambrurn, for the fantastic review! We’re thrilled to hear you felt welcomed at 518 Auto Sales and that Brandon provided such a phenomenal experience. We truly appreciate your business and hope you enjoy your new vehicle! 🚗⭐

August 12, 2026

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Great group of folks at 518! We love our new 4Runner and couldn’t be happier with our experience! More

by DebbieRodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

518 Auto Sales of Norfolk responded

Thank you so much, Debbie! We’re thrilled to hear that you love your new 4Runner and had such a great experience with our team! 🚙🎉 We truly appreciate your kind words and your business. Congratulations on your new 4Runner, and thank you for choosing 518 Auto Sales! We hope you enjoy many miles of happy driving! ⭐ — 518 Auto Sales Management

May 19, 2026

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Sold me a car that can’t brake well I have to have at least 7 cars of space to brake efficiently without crashing, had the battery terminal full of battery acid, the rear driver side door doesn’t unlock More

by Kam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 21, 2026

518 Auto Sales of Norfolk responded

Hi Kam, we’re sorry to hear you feel this way about your experience. Safety concerns are something we take very seriously, and we would never intentionally release a vehicle without addressing known safety-related issues. We also strive to be transparent with every customer throughout the sales process. If you recall, we promised and put those promises in writing as far as repairs for your car and strongly urge you to bring the vehicle back so that we can complete these repairs. We understand your frustration regarding the concerns you mentioned, including the brakes, battery terminal, and door lock. AGAIN...please get with Brandon and get your car back into us so we can do as we promised. We value all customer feedback and are always working to improve both our vehicles and customer experience.

February 25, 2024

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Employee Rating

**BUYER BEWARE** If I could give this place a ZERO I would - 3.9 star review is still too much for this place. The dealer's are only concerned about how many cars they can quickly add to their name on t More

by always100roni
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kyle Cambron, Chad Carafello , Jasen Killen, Joe, Jeremy, Zack

1

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