Wendy Waller

Came into 518 Auto Sales looking for an SUV that would be perfect for my dogs, getting back and forth to work, and beach trips. Kabe and Wendy were amazing throughout the entire process and took the time to perfect for my dogs, getting back and forth to work, and beach trips. Kabe and Wendy were amazing throughout the entire process and took the time to find the right fit for my needs. They got me riding in a beautiful 2019 Jeep Cherokee Latitude, and I couldn't be happier with my purchase. Excellent customer service and a stress-free experience from start to finish. Highly recommend! 🐶🏖️🚙💯👏 More

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518 required me to write a review prior to delivery of the vehicle. Unfortunately, the experience after that review was dramatically different from the expectations set during the sale of my daughter’s fi the vehicle. Unfortunately, the experience after that review was dramatically different from the expectations set during the sale of my daughter’s first vehicle. Shortly after taking delivery, multiple problems surfaced, including radiator/cooling-system and 4x4 issues. My local mechanic also advised me that the vehicle’s computer error codes had been cleared on the same day I took delivery. Despite raising these issues, I was unable to get meaningful resolution from 518. Interestingly, the situation became urgent when problems arose with information submitted to the lender and I was asked to sign replacement financing paperwork. I made a very reasonable request: address the problems with the Jeep before asking me to sign new financing documents. That did not happen. The Jeep has now been returned to 518. At this point, the resolution is simple: properly address the issues with the Jeep so my daughter can have the reliable vehicle we believed we were purchasing, or return my $1,000 down payment so I can purchase her a vehicle elsewhere. I am still giving 518 the opportunity to make this right, and I will gladly update this review to reflect how they ultimately handle the situation. What makes this experience particularly frustrating is that I intentionally chose 518 because I believed I was supporting a locally owned business with ties to our community. I expected that if something went wrong, a local dealership would make a genuine effort to make it right. That has not been my experience. Until this is resolved, I cannot recommend this dealership. I strongly encourage prospective customers to obtain an independent inspection before purchasing, carefully verify all financing paperwork, and retain copies of every document and communication associated with the transaction. More

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Denzel was excellent and patient with me, helped me out big time, wendy was amazing as well, 518 was amazing will be back 10/10 will absolutely recommend big time, wendy was amazing as well, 518 was amazing will be back 10/10 will absolutely recommend More

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I’ll give a 100 stars if I could. kae is the best!!! Very knowledgeable and helpful!!! kae is the best!!! Very knowledgeable and helpful!!! More

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Denzel was the best sales rep I have witness in along time Very humble and considerate Will do business with him again for sure time Very humble and considerate Will do business with him again for sure More

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Kabe and and Wendy were amazing and they have plenty of great vehicles to choose from. would recommend 10/10. great vehicles to choose from. would recommend 10/10. More

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Great experience would recommend for a trustworthy dealership to help you find your next vehicle dealership to help you find your next vehicle More

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Chris, Wendy and Stern were amazing! They helped us find the perfect new vehicle for our family! They were all very professional kind helpful and patient! I would absolutely recommend th They helped us find the perfect new vehicle for our family! They were all very professional kind helpful and patient! I would absolutely recommend them to everyone I know looking g people they can trust ! More

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They were awesome got me in and out with a great car and a great deal. a great deal. More

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Bought my first car, dealer was patient and very straight foward, 10/10 would recommend. foward, 10/10 would recommend. More

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