802 Toyota
Berlin, VT
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365 Reviews of 802 Toyota
Sara really took the time to listen to what I needed and wanted in a car. She helped me narrow down my search, and when I made the decision about what to buy, she was extraordinarily helpful and patient. I wanted in a car. She helped me narrow down my search, and when I made the decision about what to buy, she was extraordinarily helpful and patient. I was aprehensive about the whole process of searching, selecting, and buying, and Sara really made it a breeze. I'm thrilled with my new Toyota, and really pleased with the service I received. More
This dealership was by far the friendliest & most honest one that we dealt with. We had been searching for a new Toyota Tacoma & wanting to trade in a used vehicle. Many dealers gave us the run aroun honest one that we dealt with. We had been searching for a new Toyota Tacoma & wanting to trade in a used vehicle. Many dealers gave us the run around & even so far as changing what they had told us they would give us for our vehicle. Sara at 802Toyota was honest & curteous & we are happy to have a dealership that actually believes in having decent employees & treating people fairly. I definately feel this is an excellent place to do business & hope to spread the word. Sara was excellent in her ability to serve us. Thanks, Sheri More
The sales team was helpful and thorough. Desmond actually bought me floor mats. I liked the style of their business manager Jimmy. I was in a bad situation and they were understanding of my proble actually bought me floor mats. I liked the style of their business manager Jimmy. I was in a bad situation and they were understanding of my problems. Although I did not save a ton of money, I know they will work with me in the future. More
I have always HATED car shopping with a passion. It it is as stressful to me as moving into a new house or apartment. The sales people that I have dealt with in the past have always been pushy and annoying a as stressful to me as moving into a new house or apartment. The sales people that I have dealt with in the past have always been pushy and annoying and that exactly what I felt like I was doing, dealing with them. That's why it took me almost 2 months to even return Shannon's emails. Shannon was a totally different "kettle of fish". From the moment I returned Shannon's emails, she was nothing but friendly and professional. Sh finally got me to go see her yesterday 10/8/11 to see what Toyota could do for me and my Jeep. I don't think I have ever had a sales person at a car dealership take the time to find out as much about what I wanted and needed in a car and then find the perfect car for me. Despite some challenges we were able to get me into the perfect vehicle for me and my 19 month old son. She was able to find me a car that had the safety that I wanted for my son and for the "luxeries" that I wanted for myself and still be able to afford it. Shannon was fantastic, friendly and funny. And her humor, friendliness and professionalism was echoed in Tony and Jimmy who also were able to work their magic as well. I must say, I have NEVER had a more pleasureable, low stress car buying experience and I would recommend any number of my friends to buy at car from Courtesy Toyota and Shannon! Thanks Shannon! You're the best! ~Stephannie and Joseph (my son) More
Sara gave us all the facts, made sure we understood all our options, showed us the data that could help with our decision-making and didn't apply any pressure at all. Overall, Sara helped to give us every our options, showed us the data that could help with our decision-making and didn't apply any pressure at all. Overall, Sara helped to give us everything we needed to make a decision, in a friendly, personal style. Thank you Sara! More
Hi Sara, I just got home with my 2005 Ford Focus, I am Hi Sara, I just got home with my 2005 Ford Focus, I am already in love! It was so nice to walk into the dealership this morning and be greeted by Hi Sara, I just got home with my 2005 Ford Focus, I am already in love! It was so nice to walk into the dealership this morning and be greeted by smiling faces. After all the car trouble we have been having it was amazing how helpful you were and how committed to getting me into a reasonably priced, safe and reliable vehicle. Unlike a lot of places you cared that I would be carrying precious cargo (my children). I can not thank you enough!! I will definitely be back the next time my family is looking for another car. More
Sara was the first person to greet me at the dealership and right away she seemed confident and friendly. We took a test drive and discussed leasing versus buying and Sara had the answers. She admittedly and right away she seemed confident and friendly. We took a test drive and discussed leasing versus buying and Sara had the answers. She admittedly was a bit of a car saleperson rookie, but apparently she has a knack. I never felt pushed or rushed and when we parted she understood where I was coming from inasking more for my trade-in. Within a couple of days I got a call back saying they were ready to move on my trade-in. I also talked to a gentleman there (sales manager) and I have forgotten his name, but I want to thank him for his call to me as he was very helpful and nnot pushy. Thanks Sara for the great experience and I look forward to coming in for my service(s). Dave Jones More
At the beginning of our visit through until we acually bought our car, it was a great experience. Sara was knowledgable about the cars we tried out and she even worked with us to find a car that was affo bought our car, it was a great experience. Sara was knowledgable about the cars we tried out and she even worked with us to find a car that was affordable. Jimmy got us the best interest rate he could find. More
Our experience in buying a car from Courtesy Toyota was a great one! Desmond Culcleasure was not only easy to work and very organized but a really nice person too! We enjoyed talking with him and we really f great one! Desmond Culcleasure was not only easy to work and very organized but a really nice person too! We enjoyed talking with him and we really feel that it was because of his no pressure sales talent that we purchased a vehicle that day. I hate buying cars because of pushy sales people. Desmond made it an enjoyable experience and we LOVE our new car! More

