802 Toyota

Great fast sales person who goes out of his way to help the customer. My first visit for service was done smoothly and I used the first of my customer loyalty coupons to pay for the visit. I recently had the customer. My first visit for service was done smoothly and I used the first of my customer loyalty coupons to pay for the visit. I recently had a dinner for new owners where they explained how the business operates. Best dealer that I have purchased a car from ever. Mike Atwood More

We traded during the cash for clunkers program. Had heard good things about Toyota trucks. Had an excellent sales representative who made the experience pleasant and informative. Good selection on the lot. I good things about Toyota trucks. Had an excellent sales representative who made the experience pleasant and informative. Good selection on the lot. I feel that if I need any follow-up assistance, I can contactmy sales rep and he will do whatever he can to satisfy me. More

I called Courtesy in an effort to shop around for the best deal on a Toyota Tacoma. For Courtesy, I filed an internet request seeking their assistance in my shopping. Someone called rather quickly (a cou best deal on a Toyota Tacoma. For Courtesy, I filed an internet request seeking their assistance in my shopping. Someone called rather quickly (a couple of hours?) and gave pricing for a purchase, but I apologized and said I needed pricing for a 36-month lease. The response: "Oh." He promised to call back that afternoon but never did. I called the next day but learned Dahn went on vacation. I called again a few days later to inquire what they had and got a salesman who had no idea who I should speak to. I had to ask for a sales manager who said he had a few trucks on the lot but would have Dahn call me with more info. Dahn never called. A week after that, Dahn sent a random e-mail asking if I bought a truck yet. I said no but would entertain pricing per Toyota's May lease deal ($269/mo w/ $1,9999 down for Double-cab SR5 option). He never wrote back. I respect that people get busy and sometimes do not immediately reply or have vacations. That's fine. But to continue promising a call back then never do it is not indicative of a good business. What would happen if I had a real need for a call back about a my new truck? I'd have to go to court to resolve anything. Because Courtesy does not seem to care about customers or fulfilling promises, I recommend shopping elsewhere. More