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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,342 Reviews

1,342 Reviews of 94 Nissan of South Holland - Service Center

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July 28, 2019

Simple Review I only had two concerns, the first day of my service visit I was informed the part (oil pan) was not in stock and would need to be order which was fin More

by W Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 12, 2019 -

94 Nissan of South Holland responded

I let my Service Director, Steve Chase, about your hood not being locked. You're absolutely right - that shouldn't happen. We are so sorry and thank you for letting us know so we can correct the issue going forward. Regarding your parts deposit, service consultants are not at liberty to remove anything from customer invoices. This is done at the cashier window. I assure you, we would never intentionally overcharge you. Thank you so much for not only being a loyal customer but thank you for communicating with us. Liz

July 27, 2019

Air Conditioner Because of Kevin’s (Service Rep) expertise my experience was great. This is for sure family oriented. I recommend Kevin to all my family/friends. More

by Memeparham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jul 31, 2019 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

July 24, 2019

Great experience Torrey was very professional and answered all of my question thoroughly. He even gave me direction on how My warrantee can be honored at this specific More

by brookgrant1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

94 Nissan of South Holland responded

We're so thrilled your time with us was amazing! We look forward to seeing you again! Remember to ask for a free car wash! Liz

July 24, 2019

Kind and Professional The gentleman who worked on my car was very professional and he got me in and out which I appreciate. He was also polite as well More

by Romone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

94 Nissan of South Holland responded

From the entire staff at 94 Nissan of South Holland, we can't thank you enough for your time and for your feedback about our dealership. Always remember to ask for your free car wash! Liz

July 23, 2019

Pleasant low wait time. Very good service. Employees. Were nice i also liked that water was provided,also oranges.i will refer friends and family.i will also write a review. More

by rashundah55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

94 Nissan of South Holland responded

We are absolutely delighted that you enjoyed using 94 Nissan of South Holland. Keep coming back! Liz

July 23, 2019

Great customer service and professional team Derryl always provide me with the best service and customer service. He’s detailed and always explains what’s needed to be done. I always receive the More

by ktcoleman81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

94 Nissan of South Holland responded

Thank you! We appreciate your comments! A recommendation from a current customer is the best compliment we can get!! Have a great day and remember, we're always here for you :) Liz

July 22, 2019

Service is always done is a timely matter. Everytime I bring my cars in for service I'm told what's wrong and I get the job done I never second guess what I'm being told. And the rates are on More

by Lindaw9620#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Williams, Vino Smith
Jul 24, 2019 -

94 Nissan of South Holland responded

Thanks for the wonderful review.We are absolutely delighted that you enjoyed using 94 Nissan of South Holland.Our team strives to provide you with the absolute best, everyday. We hope you come again and again.Remember to come back for your free car wash! Liz

July 19, 2019

All Work Done Properly, Even Faster Than Expected Even though the dealer was quite busy, I had an appointment and got right in. The work was done correctly, and even though it was promised in an hour, More

by tpratch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

94 Nissan of South Holland responded

That's awesome!! We're so glad you had a great experience! Liz

July 13, 2019

I’m extremely happy, overjoyed and grateful for my service Words can’t compare to the feelings I’m experiencing today. My service advisor Kelvin was a blessing 🙏 Kelvin was patient , knowledgeable and outstan More

by Truly been blessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jul 24, 2019 -

94 Nissan of South Holland responded

Hi, thanks for taking the time to share your opinion on Kelvin. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Liz

July 12, 2019

Oil Change I have visited this Nissan twice, both times I had different service men to register me and I have not had a problem and I always receive my vehicle b More

by nijhaluvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

94 Nissan of South Holland responded

94 Nissan of South Holland has the best customers in the industry. Your thoughts are truly appreciated and will be shared with our team. We appreciate you and the time you have spent with us. Liz

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