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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,345 Reviews
Call Service Center (708) 251-0222

1,345 Reviews of 94 Nissan of South Holland - Service Center

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August 19, 2024

Tyler has incredible customer service. He is very proactive in his approach. I highly recommend Tyler More

by paula_counts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

94 Nissan of South Holland responded

Paula, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 19, 2024

The best…communication was on point and was very kind about everything. I’ll definitely recommend More

by Alexandria Ell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

94 Nissan of South Holland responded

Hello Alexandria, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

August 19, 2024

Great services, and great people. They helped me by ordering a new light for my vehicle as well! They always take care of me. Thank you guys! More

by Solo2294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

94 Nissan of South Holland responded

Hi Solo, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

August 12, 2024

I've been going here for years now. Never had any problems never had any real issues. Everything is A OK we'll recommend. More

by ello177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

94 Nissan of South Holland responded

Hi Ello, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

August 07, 2024

Love all the crew there so helpful always there on king get you ready too go More

by tammydemiles45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

94 Nissan of South Holland responded

Hi Tammy, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

August 06, 2024

Torrey & the entire team were AMAZING! It was my first time having my vehicle serviced there and they kept me informed throughout the service process and very polite and courteous. I wil More

by katkda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

94 Nissan of South Holland responded

Kat, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Matt Sappenfield Owner Loyalty Manager

August 04, 2024

My service was done in a short period of time. Personal was very nice and friendly. More

by tikompa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

94 Nissan of South Holland responded

Tikompa, we are so happy to read such a great review about Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

August 04, 2024

Great experience. Love how they did a good job in getting everyone in and out. More

by taylorarmonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn, Glenn Willoughby
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Aug 07, 2024 -

94 Nissan of South Holland responded

Hi Taylor, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

August 03, 2024

They can’t seem to take care of business and stop mixing customers personal information with other ones More

by aaronj1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It department
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Aug 07, 2024 -

94 Nissan of South Holland responded

Aaron, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We are currently working on better systems for service to make sure we have the correct information with customers. We try our very best to make sure you are taken care of in service. We are sorry that wasn't the case. We hope you are willing to give us another chance. Please reach out to us at (708) 333-2000 so we can work towards a resolution. Matt Sappenfield Owner Loyalty Manager

July 07, 2024

Whenever I come for a service, there is a problem after I leave the dealership More

by jessica.mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

94 Nissan of South Holland responded

Jessica, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (708) 333-2000. We look forward to hearing from you. Matt Sappenfield Owner Loyalty Manager

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