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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,338 Reviews
Call Service Center (708) 251-0222

1,338 Reviews of 94 Nissan of South Holland - Service Center

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August 04, 2024

Great experience. Love how they did a good job in getting everyone in and out. More

by taylorarmonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn, Glenn Willoughby
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Aug 07, 2024 -

94 Nissan of South Holland responded

Hi Taylor, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

August 03, 2024

They can’t seem to take care of business and stop mixing customers personal information with other ones More

by aaronj1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It department
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Aug 07, 2024 -

94 Nissan of South Holland responded

Aaron, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We are currently working on better systems for service to make sure we have the correct information with customers. We try our very best to make sure you are taken care of in service. We are sorry that wasn't the case. We hope you are willing to give us another chance. Please reach out to us at (708) 333-2000 so we can work towards a resolution. Matt Sappenfield Owner Loyalty Manager

July 07, 2024

Whenever I come for a service, there is a problem after I leave the dealership More

by jessica.mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

94 Nissan of South Holland responded

Jessica, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (708) 333-2000. We look forward to hearing from you. Matt Sappenfield Owner Loyalty Manager

July 03, 2024

The visit to this car dealership from the beginning was wonderful! 😊 From the beginning to the end More

by crystalcolemanpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Willoughby
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Jul 05, 2024 -

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

June 23, 2024

Great customer service. Car delivered to me on time.. Porter drove car to my home. More

by mware38817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

June 19, 2024

Torrey stayed in contact with me during the entire time to give me updates on the status of my vehicle repair. He had great customer services skills. More

by lillikirk8819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

June 14, 2024

Taylor McCarroll is an exceptional worker and a true professional. She makes sure the customer knows exactly how long it will take and the price they will pay. More

by BooBoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

June 14, 2024

This dealership is very professional! ! They explained everything that was wrong with the vehicle in detail! More

by agrott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

June 13, 2024

Your tech, Glenn was the best! !!!!!!. Nice, friendly, helpful, I really enjoyed him. Would come back again just for him to assist me. More

by bunch_poopoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Willoughby
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Jun 14, 2024 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

June 12, 2024

They didn't try to force a vehicle on me, and they weren't pushy. More

by Ladytata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

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