Tim Sappenfield
Tim Sappenfield at 94 Nissan of South Holland
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Tim Sappenfield

General Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
37 Reviews

Industry Experience

50 yrs, 4 mos

4.7

37 Reviews

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37 Reviews of Tim Sappenfield

November 17, 2023

Dealership Rating
Employee Rating

Chris was heaven sent! !! He literally helped me from A to Z .. I'm grateful to have met him and his co worker Desiree was awesome as well More

by Gloria Goines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield, Jose Lopez, Chris Mosley , Desiree Williams

Nov 21, 2023

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

August 05, 2023

Dealership Rating
Employee Rating

I always get "service with a smile". The technicians are courteous, knowledgeable & prompt. I have never had a bad experience in any department. I'm a happy 94 Nissan Customer! More

by angelr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

94 Nissan of South Holland responded

Hello Angel! I’m so glad you had a nice, efficient service process! We try to make things move along quickly so you can enjoy your car! Thanks for choosing us. Regards, Liz Sappenfield

August 03, 2023

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Wonderful I can't complain so far everyone have been above and beyond I would definitely refer nissan94 to family members and friends. More

by SARA-JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield, Jose Lopez , Jared Carter

Aug 09, 2023

94 Nissan of South Holland responded

Sara-jones, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. What great compliments! We really appreciate you!! Have a great week and stop in during service hours for a free car wash! Regards, Liz Sappenfield

July 26, 2023

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Employee Rating

Very enlightening experience. Service kept me up to date how the repair were coming along. More

by de4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

De4646, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

June 08, 2023

Dealership Rating
Employee Rating

Honest, Friendly & Professional. ..service always complete in a timely manner. Parts effecient in recommendations/explanations. Sales reps always available willing to find & assist i More

by 17735030139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

We're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know! Regards, Liz Sappenfield

February 23, 2023

Dealership Rating
Employee Rating

All that we can say ( my wife and I of our early 80's ) Is that Zac a manager help us through after we returned our first choice Nissan We went literally through two different model cars We drove the fi More

by laserola
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield

Feb 24, 2023

94 Nissan of South Holland responded

Thanks so much for your business and wonderful review! We hope to see you soon when you return for your free car wash! Have a great day! Liz

September 01, 2022

Dealership Rating
Employee Rating

Very nice clean environment. Customer service is amazing. I would recommend this dealership to anyone needing a vehicle. More

by Andrew Klamerus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2022

94 Nissan of South Holland responded

Andrew, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

August 05, 2022

Dealership Rating
Employee Rating

Service department were friendly and knowledgeable. Identify necessary maintenance to keep car operating effectively and safely. More

by buck031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Frank Kaczmarski

Aug 09, 2022

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

June 13, 2022

Dealership Rating
Employee Rating

Excellent dealer overall, they value every customer and treat them like family. I highly recommend them to all my friends and family. More

by Ckrozel1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! Thanks again for taking the time to leave us this information about your recent visit. Take care! Matt Sappenfield Owner Loyalty Manager

June 11, 2022

Dealership Rating
Employee Rating

Is the worst service that I have seen in my life for buying cars and cars service they bad More

by arianalopez121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Zac Sappenfield

Jun 21, 2022

94 Nissan of South Holland responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (708) 333-2000 at your earliest convenience and we will do our best to resolve this with you. Matt Sappenfield Owner Loyalty Manager

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