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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,341 Reviews

1,341 Reviews of 94 Nissan of South Holland - Service Center

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April 08, 2025

Would like to refinance the year kicks that I have but, you want too much down. More

by freddiebaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Sappenfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veldman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fioretti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvester Pilgrom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kudos to the salesman that sold me my 2023 Kicks
May 15, 2025 -

94 Nissan of South Holland responded

Thank you for your feedback—I’m sorry to hear that the refinancing options didn’t meet your expectations. We understand how important it is to find a solution that works with your budget, and I’d love the opportunity to revisit your situation and explore any available alternatives. Please feel free to reach out to me directly at liz@94nissan.com so we can take a closer look at your options. Your satisfaction is very important to us, and we truly appreciate you being part of the 94 Nissan of South Holland family. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

April 07, 2025

Fast friendly service and the waiting area was comfortable and clean. Taylor was super sweet and got me in and out in a jiffy More

by mstonya930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

94 Nissan of South Holland responded

Thank you so much for the lovely review! 😊 We're thrilled to hear that Taylor took such great care of you with fast, friendly service, and that you enjoyed our clean and comfortable waiting area. 🛋️✨ Getting you in and out quickly without sacrificing quality is what we aim for every time! Looking forward to seeing you again at 94 Nissan of South Holland! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

April 05, 2025

I felt they were very respectful of my time. The staff is always pleasant and helpful. More

by Vernesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

94 Nissan of South Holland responded

Thank you for your thoughtful feedback! 😊 We're so happy to hear that you felt your time was respected and that our team was pleasant and helpful throughout your visit. ⏱️👏 Your experience matters to us, and we truly appreciate your continued trust in 94 Nissan of South Holland. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 25, 2025

94 South Holland are a very efficient team and they take good care of your car and of the owner. They made sure I was comfortable as I waited for my car to be to be worked on. All of the questions that I ha More

by Guytonkaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

94 Nissan of South Holland responded

Thank you for your amazing review! 😊 We're so glad to hear that the team at 94 Nissan of South Holland took great care of both you and your vehicle. 🚗💙 It's our goal to make sure you're comfortable, informed, and respected every step of the way. Your kind words and appreciation truly mean the world to us! Looking forward to seeing you again! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 24, 2025

It's helpful and efficient. So far nothing but good experiences with the service staff. More

by lesliemgdurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

94 Nissan of South Holland responded

Thank you for the great feedback! 😊 We're so glad to hear you've had helpful and efficient experiences with our service staff—that's exactly what we aim for every time! 🚗✨ We truly appreciate your continued trust in 94 Nissan of South Holland and look forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 22, 2025

My problem was not resolved at this dealership and I had to do business with a more reliable company More

by CANADAII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derryl Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

94 Nissan of South Holland responded

I'm truly sorry to hear that your issue wasn’t resolved during your visit with us. 😞 That’s not the experience we want our customers to have, and I apologize for the frustration and inconvenience it caused. We value every opportunity to learn and improve, and I’d appreciate the chance to understand more about what went wrong. Please feel free to contact me directly at liz@94nissan.com so we can address your concerns and work toward a resolution, even if your business has already gone elsewhere. Your feedback matters. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 21, 2025

Consistently Outstanding Personable Professional dependable Fantastic Fair Always a pleasure Unbeatable fantastic Kind The Best More

by zksdad
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
May 15, 2025 -

94 Nissan of South Holland responded

Wow—thank you for such an incredibly kind and powerful review! 🙏😊 We are truly honored to receive such high praise. Knowing that our team continues to provide a consistently outstanding, fair, and personable experience means the world to us. 💯✨ Your words inspire us to keep doing our best every single day. Thank you for being such a valued part of the 94 Nissan family! 🚗💙 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 14, 2025

I came in for an oil change my first service on my new car and the lights went out and work stopped. But my car was completed . More

by smurffjiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

94 Nissan of South Holland responded

Thank you for sharing your experience! 😊 We’re glad to hear that despite the unexpected power outage, our team was still able to complete your first service on your new car! 🚗✨ We appreciate your patience and look forward to serving you again under brighter circumstances next time! 🔧⚡ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 11, 2025

The attendants were nice and pleasant. They gave a through update what is needed for the car. More

by PETTIS920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charice Hicks
May 15, 2025 -

94 Nissan of South Holland responded

Thank you for your great feedback! 😊 We're happy to hear that our attendants were pleasant and kept you well-informed about your vehicle's needs. 🚗✨ Providing clear and thorough updates is important to us, and we appreciate your support! Looking forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 03, 2025

Customer service is always great every time I visit 94 Nissan. Tyler is also great. Very attentive and helpful and friendly. More

by nataymontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

94 Nissan of South Holland responded

Thank you for your kind words! 😊 We're thrilled to hear that you always receive great customer service at 94 Nissan and that Tyler has been attentive, helpful, and friendly. 🌟 Your support means the world to us, and we look forward to seeing you again! 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com